Zotezo.com — Non delivery of order

Address:	Kolkata, West Bengal, 700071
Website:	Zotezo.com

I placed an order for khadi products after seeing an ad in toi. My order number is[protected]. It was placed on 21/04/16. I just got a "thank you" email that said that the order has been accepted. I tried calling a lot of times but the phone gets transferred to voice mail. I contacted them through their "contact us" section on 25/04/16 and ticket number twt[protected] was generated automatically. I have never got any response from the company ever and the status of my order still shows as processing on their website.

The total order amount is rs. 2176.50 and i have made a payment through debit card.