Zovi — ZOVI Negative Advertising to make people fool | |
Hi,
I see an offer that Tells Buy 2 get One free+100 INR free(FB100 Coupon code )from ZOVI on http://freekaamaal.com/category/apparel-and-shoes/ web site
Then after I placed online order in that sub total is showing after coupon code applied 374 INR I click Confirmation it automatically changed to 474 INR
Then I approached them via mail then They replied this is not an offer you have to pay 474 INR
Giving this kind of ads people get attract and placed the order once order is confirmed people come to know
false commitments by ZOVI
I want justice
Regards,
Samrat
[protected]@gmail.com
Here is all email communication with ZOVI
Hi,
I applied coupon code FB100 than balance is showing 374 INR once I placed the order it become 474 INR how this figure changed automatically
I want the order that I placed actually if its mistake by system please correct it
Inline image 1
Regards,
Samrat
Zovi Customer Delight Team 2:59 PM (1 hour ago)
Thank you for writing in.
As we can see that you have ordered this under buy 2 get 1 free offer and upon that you wont be able to club any other offer.
For further queries or assistance please contact us at [protected]@zovi.com or call our customer delight team at [protected] between 9 AM & 9 PM and we'll be happy to assist you.
--
Regards,
Customer Delight Team
;[protected]@gmail.co
3:50 PM (18 minutes ago)
to Zovi
As per your guideline their is not an offer with buy 2 get 1 one free+100 INR OFF but here the snap shot that tell customer this offer is true
even your own website accept coupon FB 100 Under above condition
You people give ads like this to attract customer once its order you don't remember your own commitments
Inline image 1
Still I am surprised with your negative advertising and give me justified approach
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