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Parimatch India Complaints & Reviews

3.8
Last updated May 15, 2024
Complaints 1091
Resolved
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Unresolved
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Parimatch India reviews & complaints page 3

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F
FrostyMage
Apr 24, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was alarmed by the unexpected blocking of my account and it really shocked me. I am extremely disappointed that the support team is not responding to my requests, as it is extremely important for me to urgently regain access to my account and get my funds back. I feel completely at a loss as to how to proceed in this situation. I am very happy to be left alone with my problem.
Apr 24, 2024
Complaint marked as Resolved 
I started actively searching for information and communicating with other users who had encountered a similar problem. Eventually, after some experimentation and patience, I found a way to restore access to my account. Support responded, but everything is already working.
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    TechnoTrailblaze
    Apr 24, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Delays in processing transactions

    In the past, everything functioned flawlessly and in a timely manner, without any delays. However, now even the deposit and withdrawal processes are delayed for a long time. I would like to find out the reasons behind this change in processing speed. It is important to understand the source of this problem and what the Parimatch team is doing to solve it as soon as possible...
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    suvasish20
    from cuttack, Odisha
    Apr 24, 2024
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    Player ID[protected]
    Diposited Ammount -30000
    Diposited date[protected]
    Respected sir i had diposited Ammount Rs/-30, 000 which was debited from my bank account but not reflected in Parimatch wallet.I contacted to parimatch support via mail.They told my my money refunded to my bank account till 24/04/2024.But still now they don't refund my money.I request u kindly look into this matter and help me to refund my money back.
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      Lakshmi8894
      Apr 23, 2024
      Apr 23, 2024
      This thread was updated on Apr 23, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Hi. My name is Gopal and this was my first deposit. I tried to deposit 7000 Indian rupees in my balance and the payment was successful. But still the money was not showing in my account balance. I don't know what can be the reason behind this and I request help from PM staff to help me to get my money credited to my gaming account.
      Apr 26, 2024
      Complaint marked as Resolved 
      The money came back. Support said that this could happen. Advised to split the withdrawal into several parts. The first part went through, on the second I decided to play.
      Apr 23, 2024
      Updated by Lakshmi8894
      my name is Gopal
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        ShackchaShrivastav
        Apr 23, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        This is my first withdrawal...

        This is my first withdrawal and I was immediately asked for a photo of my documents. Reliable site? I do not like such a requirement that Parimatch casino makes for me. I am a free person and I do not want my data to fall into the wrong hands. Besides that, I believe that the Indian government will be able to track all my activities in this casino and I don't like that at all....
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        EmirhanZephyrGlyph
        Apr 23, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I have constant problems with Parimatch tech support. My deposit has not been credited to my balance for several days now, and none of the casino staff even contact me. I wrote them a question, but there is no answer. I am very dissatisfied with this attitude to players. I believe that a casino should work for the players and not the other way around. I urgently need my money so that I can bet on a sporting event that I have been waiting for so long!
        Apr 26, 2024
        Complaint marked as Resolved 
        I tried to write off the whole amount from the card without taking into account the commission. I had to write to the bank why I didn't have a message that I exceeded the transfer amount. Parimatch employee told me where to look.
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          Mystic7
          Apr 23, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          I recently placed a bet at Parimatch, won a good amount of money, but when I decided to withdraw the money, I encountered a delay. The money never arrived to my account on time, I had to contact customer support to sort it out. Customer support told me that I have to pass some kind of verification to be able to successfully withdraw my money. But I don't want to go through any verification, I'm not sure I need it at all.
          Apr 24, 2024
          Complaint marked as Resolved 
          In the end, the verification was successful and I was able to withdraw my winnings without any problems. It seems to be obligatory to do it and only once, which is good.
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            ZenithVoyager
            Apr 22, 2024
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            My attempt to deposit money to my Parimatch account failed. There is a confirmation of the debit, but there is no money on the account. It's been more than a week since the day of deposit, but the money still hasn't arrived. I don't know how I can contact the casino support team to clarify this situation.
            Apr 26, 2024
            Complaint marked as Resolved 
            If you have a problem with funding your Parimatch account, you should first check the transaction history in your banking app or on the bank's website. If the money was debited but not credited to your account, write to Parimatch support with the details of your transaction and they will help you sort it out. They helped me, thank you for that.
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              Vortex777
              Apr 22, 2024
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I tried to withdraw Rs 5000

              I tried to withdraw Rs 5000 from Parimatch as early as yesterday, but I still haven't received any response from them. I need to file a complaint against them regarding this. They asked me to share my bank statement within 2 times and I complied. I have done everything I was supposed to do for verification and I am still on hold waiting to receive a reply, but they keep telling me that the payments department is working on it. There is no...
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              SereneSpectre47
              Apr 22, 2024
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              My account was blocked without any explanation. I have been waiting 24 hours for feedback from the support team, while according to their rules they should respond within two days. I hope for a speedy resolution of this problem I also hope to know the real reason for the blocking.
              Apr 26, 2024
              Complaint marked as Resolved 
              The system detected unusual activity on my account and so it was temporarily blocked, so I was told. But after I confirmed my identity and explained the situation, they unblocked my account.
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                StarryDreamscape
                Apr 22, 2024
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                I don't get answers to my requests to technical support I send emails to the official Parimatch support email box, and I have never received a reply. I have a lot of questions regarding the way of withdrawing my money, regarding verification, as well as regarding the withdrawal of bonuses. I have not received an answer to any of my questions yet. I want to believe that here the support team of the site helps much better than by e-mail.
                Apr 26, 2024
                Complaint marked as Resolved 
                Guess what? They solved all my questions almost instantly! At first I thought they were having problems with email, but it turned out that chat was the way to go! So, if you have any problems with support, email chat right away, it really works!
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                  J
                  Jagadeepak
                  from Bengaluru, Karnataka
                  Apr 22, 2024
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                  Account id[protected].
                  I made an withdrawal of Rs 20000.00 on 29th January at 18.14pm which is still not credited to my bank account.
                  I have shared all the necessary information and documents with there is not solutions even after 85 days.

                  It occurred on:[protected]

                  This meant that I feel like I am cheated by Parimatch team.
                  The amount of Rs 20000.00 is still not credited to my bank account even after 85days.

                  I need an refund or let them credit it back to my gaming account
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                    shivam9891711
                    Apr 21, 2024
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                    My parimatch id[protected]
                    I have requested withdrawal of Rs30000 rs on 11th april and its 9 days now I haven’t received my money in bank account. I mailed 10 times with bank statement but no response they just type script message. I need your help
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                      *Sengupta*
                      Apr 20, 2024
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      I don't see many of the games that are written about on the site. Other than that, the online poker tournaments are quite varied and boring. If the PMs don't make any difference, I plan on taking my money and not betting anymore. Yes, I may be a demanding player, but I also believe that a casino should fulfill all my needs and demands!
                      Apr 26, 2024
                      Complaint marked as Resolved 
                      After long conversations with support and presenting my problems, they didn't help. But the games that I wanted appeared on the site and now I can enjoy my favorite pastime again. Although it took a lot of time and nerves, I'm glad they were able to solve the problem.
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                        AtulMitra
                        Apr 20, 2024
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        My account has been blcked

                        Hi. My account has been blocked. Reason for blocking: having multiple accounts on the site. Why did my work colleague registered 5 accounts and all his profiles are active, but I registered only 3 and now I will never be able to use the site? That's very unfair. Furthermore, all 3 of my accounts have money left on them that no one will give me back now. Just know that when you have more than one account on Parimatch, they will block you and...
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                        Uj\\/\\/al
                        Apr 20, 2024
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        I bet on Indian cricket every week. But last time I had 2 winning bets and 1 losing bet. So I should have been charged for 2 bets. Instead they charged me for 1 losing bet and did not give me money for the winning bets. What's the point of betting on sports if even if I win I don't get my money? I can only call this experience at PM casino a negative one. I hope that in time the rest of the players will realize it.
                        Apr 26, 2024
                        Complaint marked as Resolved 
                        And lo and behold, a couple days later I got a reply and was told that the problem had been fixed and my winnings were credited to my account.
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                          M
                          Munigopal
                          from Nellore, Andhra Pradesh
                          Apr 20, 2024
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                          Address:Parimatch
                          Website:Parimatch betting

                          My account has been blocked showing, my money unable to withdrawal, pleese help me, iam Munigopal, Iam playing parimatch last 2weaks with out any problem, suddenly my withdrawal process declined, after declined withdrawal option was not showing, ther pop up displays unfortunately your account has been blocked, without any reason my account blocked, please help me
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                            Bloc
                            Apr 20, 2024
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            5 days ago I tried to deposit 4000 rupees with RuPay, but I failed. For some reason the payment is constantly rejected, although I entered all the data without errors. I can try to deposit using other methods, but I find it most convenient to use RuPay. I want to get advice from PM support, I want to be able to deposit without any problems.
                            Apr 26, 2024
                            Complaint marked as Resolved 
                            Well, I solved my deposit problem, but to be honest, I'm still not sure that everything will work without glitches in the future. All these technical glitches and payment rejections still seem suspicious to me. Maybe it was just a temporary fix and the problem will come back again. But for now, I decided to try depositing via other methods, just in case. You never know when these technical glitches will come back again.
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                              LunrWh1sp3r13
                              Apr 20, 2024
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              For example, in the game Gates of Olympus out of 10 bets placed maximum 2 are profitable, the rest are losing bets. In the game Royal Fruits the situation is even sadder. If you bet on sports, the probability of winning is much higher, but why should I bet on sports if I like to play games? I don't see the point in such games, and I'd rather play at another casino then PM.
                              Apr 24, 2024
                              Complaint marked as Resolved 
                              Instead of continuing to suffer in the casino, I decided to try my hand at sports betting. And what's interesting is that it turned out to be fun and even profitable! Now I enjoy the gaming process at Parimatch and get pleasure from matches.
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                                NebulaNinja
                                Apr 20, 2024
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                I have participated in several PM poker tournaments and once even reached second place. I was supposed to get 5000 bonus Indian rupees for getting a win in the tournament. But instead I didn't get anything. No one contacted me or explained the reason why my winnings for winning the tournament were not credited to my balance. I think that the team of Parimatch site doesn't care whether this money will be credited to my account or not. They do everything so that I have no desire to participate in such tournaments anymore. If no one from the technical support team contacts me, I will be completely disappointed.
                                Apr 24, 2024
                                Complaint marked as Resolved 
                                To be honest, I was sure that this Rs. 5, 000 would remain forever in the void. But apparently someone is working there. I hope it will be better in the future. I will keep trying poker, but I have been using the service for a long time.
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