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Parimatch India Complaints & Reviews

3.8
Last updated May 15, 2024
Complaints 1091
Resolved
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Unresolved
266
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Parimatch India reviews & complaints page 5

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M
MysticSerpent
Apr 14, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dear Parimatch, please let me know when your investigation will be completed. I have been trying to find out the reason for blocking my account for the last month, but you ignore me and do not give me my money back. I need my refund and please don't ignore me. Please solve my problem, initiate a refund of all my money that was credited to my balance with my help or with the winnings I managed to get by cooperating with you.
Apr 26, 2024
Complaint marked as Resolved 
I wrote several times to Parimatch, explaining the situation in detail and not holding back my concern that they have not responded to my requests for a whole month now. Urged them to finalize this and give me my money back. Can't wait to get my refund and finally close this story!
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    LunarWhisper
    Apr 14, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Parimatch is constantly looking for excuses not to pay me my winnings. In the past, the withdrawal of money was usually 1-2 days. About half a year now I wait at least 3-4 days to get my winnings. I'm starting to think about looking for another gaming service and not having these withdrawal problems.
    Apr 26, 2024
    Complaint marked as Resolved 
    Reached out to their customer service. Explained my situation and expressed my concerns. Surprisingly, they showed understanding and promised to speed up the processing of my payments. Looks like my efforts were not in vain because things are going much smoother now. I'll keep an eye on them, but for now my problem seems solved.
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      PixelNomad67
      Apr 13, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Why my account was blocked with the reason that I was using automated betting programs. I do not use any programs for this purpose, I always make bets myself and do not involve even the help of my friends, who know sports much better than me. Therefore, I demand that my account be unblocked as soon as possible. I consider myself a very big player who brought you a lot of profit. Now you have lost a decent player like me. But that doesn't mean you shouldn't give me back all my money!
      Apr 24, 2024
      Complaint marked as Resolved 
      I was initially surprised when I was informed that my account was blocked due to the use of betting automation programs. But I was firm in my convictions: I never resorted to such programs. I insisted on unblocking my account and got my gambling site back.
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        AuroraAlchemy
        Apr 13, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Blocked my account

        You blocked my account for unknown reason, saying that I have multiple accounts with my ID. This is a lie, I am a real player, please send the amount of my winnings to my bank account, otherwise I will file a complaint against your company, this is a real fraud. Unlock and send the amount of my winnings to my bank account as soon as possible....
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        EclipseCinarVivid
        Apr 13, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Tell me when I will get the amount of my winnings. I have placed 4 bets on sports events on cricket, basketball and tennis. I have won a total of 3000 rupees but I have not received any of the winnings. I want to get my money soon so that I can buy a car which I have been dreaming of for a long time. I count on the decency of Parimatch. Otherwise I will apply to Curacao to revoke your license.
        Apr 25, 2024
        Complaint marked as Resolved 
        The other card came to me immediately. I will use another bank, and the fee is lower.
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          StellarBartuHarmony
          Apr 13, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Why can't I register multiple accounts on the Parimatch website? It is really convenient for me to use two accounts. From one account I bet on sporting events and from the second account I play Sweet Bonanza. Right now I have no accounts, no money, and no way to bet. The support staff is deaf and dumb, I don't want to talk to them at all. Somebody help me already.
          Apr 25, 2024
          Complaint marked as Resolved 
          Okay, I got an answer. They agreed that I'd have one account. Terms of service and all that. That's the only way and no other. I'll separate the bets within one account.
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            CipherEmblazingEcho
            Apr 13, 2024
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            I've been playing for the last 7 years. I'm a real player. But you blocked my first account, after that I create another account which you also blocked. And after blocking this one, I create another new account. I am not participating in any fraud, I am following the fair game policy. Please reinstate any of my accounts. I promise you that I will play fair.
            Apr 25, 2024
            Complaint marked as Resolved 
            It was a long time coming, but it was resolved. There was a technical glitch with the first account, and you can't create a second account according to the rules. What was I supposed to do? Anyway, the first one was blocked, the second one was deleted. I had to promise that if it happens again, I will wait for a response and not create several accounts.
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              PhoenixQuintessential
              Apr 11, 2024
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I tried to deposit 15, 000 rupees on my gaming profile to get an additional bonus for my first deposit. As a result, there is no money in my account and the bonuses have not been credited either. Tech support is busy and can't give me an answer. I have been waiting for 3 hours, but the account balance still does not change. I don't know what to do now.
              Apr 25, 2024
              Complaint marked as Resolved 
              After futile attempts to contact support, I realized that the problem was with the bank. I contacted them and requested confirmation of the transaction. It turned out that the funds were frozen due to security measures. After explanations, the bank unblocked the amount and everything was automatically credited. Now the account has been replenished.
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                AlpSpectraVortex
                Apr 11, 2024
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Hi. From time to time I bet on cricket, I especially like Indian Premier League matches. I used to get additional bonuses (up to 20% of the amount of winning bets), but now such bonuses are too rare. I lose interest in cooperating with Parimatch, because this casino does not motivate its players to make more bets. Why do other casinos give their players a lot of bonuses, but PM does not? Otherwise, I like this casino, as deposits and withdrawals are much faster than at competitors. I hope that the marketers of the company will make some decision.
                Apr 25, 2024
                Complaint marked as Resolved 
                Just contacted their support via online chat and shared my comments. They promised to pass my comments to the relevant departments, it seems to have worked! Now the bonuses have become more frequent and my interest in Parimatch has returned.
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                  EmirhanAstralPulse
                  Apr 11, 2024
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  I want to log into my account, but I can't do it because I get an error that I'm entering the wrong password. But it can't be. When I registered on the Parimatch website, I remembered all the important information I gave when I registered. Now I need to withdraw money from my winnings to buy my son a present, but you won't let me withdraw it! You are doing everything to make your loyal players move to competitive casinos.
                  Apr 25, 2024
                  Complaint marked as Resolved 
                  Finally got my Parimatch account sorted out! At first I had problems logging in because of a password error, but after playing with combinations of symbols, I was finally able to log in. Now the money from my winnings is mine and my son will get the promised gift! For the future, it may be worth writing down passwords in a safe place) Good luck to everyone!
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                    CinarNebulaQuasar
                    Apr 11, 2024
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    It is impossible to contact tech support. I have not received an answer for my ticket in tech support for the second day already. Why should the client run after the company and not the company after its clients? My problem has a high priority, I can't deposit money, because I get an error that my bank card doesn't have enough money to deposit. But this is not the case at all! I have checked my card balance more than once, and I know for sure that I have enough money! Sort out this problem.
                    Apr 25, 2024
                    Complaint marked as Resolved 
                    Couldn't get in touch with support and my deposit wasn't going through because of a card balance error. But found them on social media and wrote there. It took them a little time but they fixed it. Now I can bet again as well as before.
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                      BartuZephyrRealm
                      Apr 11, 2024
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Unfortunately, I am still unable to place bets at Parimatch due to errors occurring when entering data before making a deposit on the site. Even with careful verification of the information, I continue to encounter problems that do not allow me to deposit money. Such problems with depositing spoil the impression of the company.
                      Apr 17, 2024
                      Complaint marked as Resolved 
                      Finally solved a problem on Parimatch! The problem was with entering data before deposit. I double-checked everything, made corrections and now everything works! Now I can safely place bets without unnecessary problems.
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                        M
                        mlohani
                        Apr 11, 2024
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                        I made a UPI QR deposit of Rs. 70, 000 to PlayerID[protected] earlier today, but it hasn't been credited to my account even after 10 hours. Despite attempts to contact customer service, I haven't received a satisfactory response.

                        Transaction ID- T2404110907314785236095
                        Transaction date - 11-April-2024
                        Transaction time - 09:07 AM IST
                        Amount- INR 70000
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                          I was talking to an agent of this company to ask how i can withdraw the money and they asked me to verify myself by sending them my Aadhar card details. I did that and 5 minutes later, all my money was withdrawn and sent to Ukraine without my permission. It was 32600 rupees and when i asked them just 5 minutes before how to withdraw all my money, they did that.
                          Please help me....
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                          I
                          Isamnt36
                          from Noida, Uttar Pradesh
                          Apr 9, 2024
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                          This is to let you know that I have deposited 5k into my parimatch account, but the same is not reflecting in the parimatch account. My bank has been debited with rs 5000 as well, while connecting your customer support he told me that my transaction was failed, which is completely wrong. I request you to kindly look into this and do the needful
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                            S
                            Sevakram Ravindra Paratane
                            Apr 7, 2024
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                            Address:Cyprus

                            The support has assumed that my parimatch player id is my bank account number..
                            But both are different. I only putted my UPI I'd while withdrawing money .

                            And they are saying they'd released money .

                            But on that UPI I'd I didn't received any money and they are assuming that they send money on my bank account number and they are assuming my parimatch player id as my bank account number.

                            Request you to clear the misunderstanding.

                            And i need my money as soon as possible to my UPI I'd which is [protected]@ibl
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                              Dilipgupt
                              from palia kalan, Uttar Pradesh
                              Apr 5, 2024
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                              Deposit not reflect or refund

                              I first deposit of 5000 on 21 St March 2024 not reflect or refund
                              Again deposit 10000 on 21 St April 2024 not reflect or refund...
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                              N
                              Nagireddy Devi mohan
                              Apr 4, 2024
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                              Fraud in parimatch app

                              Parimatch app

                              I lost 6 lakhs due Fraud app.
                              There deposit system is fake and withdrawal is fake .

                              They manipulation on every game.

                              I addicted because of social influencers who promoted on daily basis.

                              I may end my life by very soon..

                              My life have some worth...
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                              GeniusGuy
                              from Babarpur Ajitmal, Uttar Pradesh
                              Apr 3, 2024
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Small variety of games at Parimatch

                              Hi. I don't like the small variety of games at Parimatch Casino. If you bet on sporting events or you like to play poker, you won't have a problem. But if you want to play slots, you will notice that not all famous casino games are present here, as well as not all popular game providers are presented here...
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                              RazorZet
                              from Nabagram, West Bengal
                              Apr 3, 2024
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              After fulfilling all their demands, they did not unblock my account...

                              I have been betting on this site for the last 5 months. I use Nettler to make a deposit. One day I wanted to put money on my deposit, but Parimatch blocked my account and said they need selfies with my ID, so I sent them my selfies. After that, they asked for a code from SMS from the phone number I gave when registering. I gave them that code. But after fulfilling all their demands, they did not unblock my account and did not refund me the...
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