The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
They allow you to deposit money but then reject your withdrawal request.
It's been a week and they are not responding properly. They say if I write to them every day they will lock my account.
They just say they are still checking my documents. But I sent all my documents a month ago....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
The app does not allow you to cancel a match. The match was interrupted due to terrible weather, but I didn't get my bet amount back. I will publish this review everywhere until the Parimatch customer support team refunds me for this unfortunate error!...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
How long does it take for customer support to solve my problem? I am trying to disable 2FA dual authentication because I lost my cell phone with the phone number I used to register on Parimatch website. Sent several emails with my account details. No response. It seems that I have to wait forever. I still can't log in to my account and even more so I can't withdraw my money. This is very tedious....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I made a large number of deposits on the site, but 2 deposits went missing. This money has not been refunded to me, or even transferred to my account. When I contact support, I get an automatic reply that the money will be credited to my balance soon. I don't trust anyone anymore, especially Parimatch support....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
It's been 3 days since I submitted my withdrawal request and it still hasn't been processed. When I try to contact support, they suggested sending an email to their email address detailing my problem. I have written to them 4 times but still no response from them. When I write again to support, they send a template message that specialists are dealing with my problem, I need to be patient. But it's been 2 days since these specialists are...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I don't like the Parimatch app. There is a lot o[censored]nnecessary information, the design is uninformative, the font is too small, sometimes there are hang-ups. It is much more convenient to place bets on the site itself. But the problem is that I have little free time and it was convenient for me to make bets from my phone on the way to or from work. Please do something with the application to make it convenient to use....
I have initiated withdrawal on 19th february2024 but time frame s passed yet I didn't received amount yet
Not sure why but I am facing huge issued with pari match earlier there were no issue I am using pari match from long time
Reply from pari match
After checking with our payment support, we would like to inform you that the withdrawal was been credited to your bank account successfully, please...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
After many days of no response from Parimatch support, I finally got an answer about the profile verification on the site. They told me to send my identity documents again, but with a different background and angle. They also told me that the photos should not be cropped and all data on the documents should be visible and legible on the photos.
I complied fully with these requirements and sent them the documents needed to verify the...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I don't think I deserve such poor service in my life. I've been trying to withdraw my winnings for months now with no luck. Whoever answers my chat messages is horribly stupid and when you are about to get a reply, they send a generated reply and don't reply again. I've also tried chatting in chat, but no one ever responds... Every time I try to withdraw money, they reject it... I'm starting to think this site is not really honest....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
It's already the 9th day my deposit is not credited. I sent all the proofs of deposit in BTC. There were 3 deposits made, two of them were credited, but the largest one is not credited.
Support completely ignored me for the last 5 days, then replied to me with "Sorry for the backlog" and then no updates.
Then I was informed that BTC deposits can take more than one week to be credited! I am not happy with the terms and conditions...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
One of the worst customer service among casinos. I deposited money to my balance but it was not credited to my account even after many hours. I wrote to customer support several times and each time they asked for some new information and the response was very superficial. I spent a lot of time communicating with the support staff, but I never saw my money in the payment balance of my account. I expect to be helped at least on this site....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I registered on Parimatch 8 months ago. I bet on cricket. I win or lose, but everything goes smoothly. But one day I funded my account through Parimatch mobile app. The account shows the added money, but it can't be used because my account now has a status of "Verification Required".
I contacted customer support and provided the documents as required, but they told me that they need a document from the bank confirming that I am the...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I always thought the negative reviews weren't true, but it finally happened to me. I tried to withdraw my winnings but they nullified my efforts. I sent all my documents to Parimatch security. They are still not giving back my hard earned money. I will definitely find a way to contact the owners of this casino and I will tell them the whole truth about how customers are treated here!...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I got banned because my account name didn't match my personal information from my documents. I just made a deposit and 5 minutes later I was banned. The support agent who helped me was quite rude. He said I was banned because of a gambling addiction.
Still waiting for my account to be reactivated with the money that is in my account. I am willing to change the name on my account to my real name. Just give me my money back....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
This site provides services for betting and making money. It is really a very easy way to make money. I like it, I can bet on any sports it looks very fast. But I started to notice that the loading time of this website is getting worse because many people prefer to bet in the evenings. On weekends the website is much faster, so I notice a pattern in this....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
It's been 3 days since I deposited the money into my account, but it hasn't been credited yet, even after sending screenshots of the transaction to support via email. No response yet. I don't understand how the money can take so long to be credited to my account balance? Because of this error I can't place bets! I want to take my money back and put it in another casino!...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I spent an entire day trying to get help from their customer service after they failed to fund my account after making a deposit. Although I waited 3 hours after making a deposit to contact them (as required by their rules), they didn't care. I missed a few sporting events where I was going to place some live match bets and as of writing this review, my money still hasn't been credited!...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Player ID[protected]
Widraw of 25000/- no received which I requested on 18/03/2024 3 working days time frame is over still not received my amount to bank account as I have given to them...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I made a withdrawal of 16000 on 15 Feb 2024, But till today I haven't received that amount. I have mailed and talked to 100 customer agents. Every time they come up with new answers.
Customer service is very pathetic. They only send BOT messages in chat
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I was scammed when I tried to withdraw my money. They demanded identity documents and also photos of the bank card, so I sent them. Then they asked for clearer photos. And when I provided everything, they asked me to send them a bank statement. I sent it, and then they asked me to take a picture with my passport and bank card in my hands. But that was not the end of it. They asked me to send them pictures of bank cards from different angles....
