Parimatch India Complaints & Reviews

Despite repeated follow-ups, I haven't received any clear explanation or resolution regarding my withdrawal request. You claim to have processed the funds through my UPI ID ([UPI ID]), but it hasn't reflected in my bank account. I've already provided bank and UPI statements as proof, yet the withdrawal remains incomplete.

Kindly help

Betting on sports at Parimatch is tedious. Not all sports matches are available on the site. Also, the odds can be very inadequate. To win even a small amount of money - it requires a lot of time and knowledge in sports. But what worries me the most is that the part periodically disappears, as if I did not make this bet. For me it is a big mystery where a part of my bets disappears and I would like to get an official answer from Parimatch regarding this problem.

I don't like that my Parimatch site doesn't open very often. Every now and then I get an error saying that this site is not available in my country. But I know for a fact that this site is available for players from India. For some reason the PM site opens on my office PC, but I rarely get it to open on my home PC. The support staff is silent as usual and not giving me any response. I appeal to other players: if anyone has had the same problem, I request your help.

It's time to tell you about my problem. I registered on Parimatch because I saw an advertisement on the internet, which said about deposit bonuses for new players. I registered and deposited 11, 000 Indian rupees on my balance and automatically received a welcome bonus for it. Nowhere did it say that the bonus had to be wagered in order to be able to withdraw it from my balance. Unfortunately, I didn't know this and was very disappointed...

Contacting Parimatch support staff is the same as winning the first place prize at some World Cup. No matter how many times you write to technical support, you will never get a response in time. Just know that they will reply when you are no longer relevant to solve your problem, and that is very frustrating. Sometimes you may feel like you are left alone with your problems, and that feeling will never leave you.

Yesterday I tried to deposit 15, 000 Indian rupees but after depositing I saw only 12, 000 Indian rupees in my balance. I don't understand why my balance is missing as much as 3, 000 rupees and where they could have gone. I request PM technical support to help me find the missing amount of my recharge.

I don't understand why I can't get in touch with the technical support of the site. I am having problems with the profile verification process and I don't know how to solve them myself. I would like to be contacted as soon as possible to help me through the verification process or to point out my mistakes that I am making during this process.

I am not happy with the performance of the PM app in India.Firstly, I noticed that there are a large number of games missing here that are available on the site itself. Secondly, placing bets here is a true problem as the layout of the interface elements is not at all the same as on a PC. And I am now discounting many minor issues that I found during my day to day use of the app....

I encountered difficulties when using a variety of ways to make a deposit and withdraw money on Parimatch. Some payment options were not available in my region, and the instructions for other methods were not clear. This led to problems with depositing and withdrawing money, limiting my options. Why can't everything be done to ensure that players understand how they can deposit or withdraw money from their account?...

Changing personal data on the Parimatch website was not the easiest task. The process was complicated and involved additional checks, which created a lot of problems and difficulties. I spent a considerable amount of time and effort just to update my personal details. I think clearly not up to the level o[censored]sability of the site. Hopefully such problems will be resolved soon....

Frequent technical problems on the Parimatch website are a cause for concern. It has happened more than once that before a key IPL match you wanted to place a bet, but the site just wouldn't open. This is extremely annoying and I hope that the company will solve this problem soon....

I have not been able to withdraw money from my account for over a month now. After receiving a rather large winnings, I was asked to undergo a profile verification procedure, which of course I could not pass, although I provided all the necessary documents that I was asked for. Nobody ever tells me the reason why I can't pass the verification. And without verification I can not withdraw my money, because verification, as I was told by the tech support staff, required by the authorities that are involved in the regulation and licensing of casinos. This is such a vicious circle.

Payouts on Parimatch can be delayed, which is a bit inconvenient. I can't say that it happens all the time, but I have personally encountered this situation. I hope they will improve their internal processes and make payouts more prompt. Earlier, the payout process could take 2 days. But now I have to wait at least 5 days, and it is very frustrating....

1. I made a withdrawal of 20000 on 23/03/2024 which is not received in Parimatch acc or my bank.
2. On 25/03/2024 I made a deposit of 23000 which not received in Parimatch acc or my bank.
3.On 28/03/2024 There was another deposit of 20000 not received in Parimatch acc or my bank.
My info
Player ID :[protected]
Disputed Amount : 63000
Currency : INR
They haven't been responsive or taken any steps to address the problem. When I contact customer support, they claim that experts are investigating the issue, but then they abruptly end the chat without any resolution. Additionally, they won't allow me to raise a ticket. Kindly assist me with this issue as soon as possible.

Kind regards
Chethan L S

I like that PM site has bonuses for the first deposit, but sometimes activating them proves to be a difficult task. I encountered a situation when the bonus activation did not happen automatically, so I had to contact the support team, but they have not yet given me a clear answer on how I can activate my bonuses.

What I don't like about PM Casino is that there are very often freezes in the games here. I often play the game Barrel Bonanza, but after maximum 10 minutes the game starts to slow down so much that it becomes impossible to play. Moreover, such unstable game work leads to the fact that I do not have time to realize whether my bet was a winner or a loser. The whole impression of the site at such times is very spoiled. I tried other games, but the situation with freezes does not change.

Hi. I am not getting a code from SMS when I try to deposit money to my account. I have made many attempts to deposit my account, but each of my attempts only ends with me not being able to get the confirmation code. What am I doing wrong and how do I deposit money into my account? I am sure that I am entering my phone number correctly....

I can't log in to my account. I remember my account details well, which I used to register on the site. But when I try to log in to my account, I get an error that there is no such username or the password is wrong. I wanted to place some bets on cricket sporting events, but now I can't even log into my account. Now I don't have any desire to place bets on this site.

I opened a betting account about half a year ago and made a deposit of 5000 Indian rupees. I have not used the account since then. Then half a year later, I made a deposit of 20, 000 Indian rupees. When I tried to withdraw the money from the account, they asked for my ID card to verify my details. I uploaded the ID on the Parimatch website. Unfortunately, it was rejected. I then received an email asking me to send a bank statement and also to take selfies of a photo of me holding my ID in my hand. I did everything as requested, but my application was rejected again. I don't understand what I did wrong and why all my applications are being rejected. I need help otherwise I can't withdraw my money.

Dear Parimatch company. You ignore me, you don't answer me and now you write me that my account is blocked permanently. Since my account is blocked permanently, so please initiate me to refund my balance. Sir, I only want my money and not the wagering amount, Ok, you may not restore me my account. You still write me that my account is linked to several other accounts, so my main account is locked permanently. At the same time you don't tell...