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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 31, 2024
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DTDC Courier & Cargo reviews & complaints page 580

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P
Priyadarsha Gore
from Ghugus, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of consignment

I had ordered a Computer hard disk on internet from Delhi. I live in Pune. The seller immediately shipped the consignment no. z68539809 by DTDC courier on 14/6/08. But I have till date not received the consignment as on 22/6/08. When inquired at company's PUNE PIMPRI branch office, they tell to complaint with the branch who shipped. Nobody cares about the consignment. When checked on courier website www.dtdc.in, it says the consignment...
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R
Ravi Khanna
from Kalavai, Tamil Nadu
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mangoes not delivered

I am living in Bangalore where I don't get quality mangoes like Malda.My father sent me a parcel of mangoes from Muzaffarpur to Bangalore on 09-Jun-08.It was sent through Air way .Since 10th of the month I started following up for the consignment.The doc Number I was given was K28619430.We were told that it would be delivered in 2 days.When I called this morning(4th day) I was told that it was returned back to Delhi.The number I called...
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M
Malik Sadique A.Latiff
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MY PAN CARD

MERA PAN CARD ABHI TAK MUJKO MILA NAHI HAI ME NE 20 MAY 2008 KO APPLY KIYA THA. MY ACKNOWLEDGEMENT NO.[protected]

PLZ REPLY...
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M
M Pavan Kumar
from Jalakandapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT :POOR SERVICES: DELAY IN DELIVERING CONSIGNMENT: RETURN OF EXCESS OF AIRFARE-REG

Dear Sir,
I, M. Pavan Kumar, have booked a consignment for Pune (2800 grams) on Praneel Enterprises, MF-591, Khamla, DTDC, Nagpur on 26/5/2008. My consignment no bearing M34926594. Our consignment has to reach Pune on or before 29/5/2008(Most Urgent). When we enquired at franchise, we were told that if we book the consignment through airmail, the consignment would reach within two days and also I was told that I have to remit...
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K
kira kenney
from Chennai, Tamil Nadu
May 20, 2022
This thread was updated on May 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-serviceable area

Being an eBay user I get lots of packages delivered by couriers from the eBay sellers successfully.
Only ONE company -DTDC refuses continuously to bring the packages to my door, although price of delivery is included in eBay charges I must pay.
The DTDC calls me to come and pick the packages up at the office (8 km away!) myself, stating that my area is NOT SERVICED.
When I asked how that is determined where they do...
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jeevan talegaonkar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTDC Should be Blacklisted as a Courier Company

I did send a POD Z69972688 on 17th Apr 2008 from South City I Office of DTDC to be delivered to Partur/ Jalna/ Maharashtra at monetary consideration of Rs 50
I understand from the intended recipient that he never got it. So today on 10th May 2008 when I tracked down the POD from DTDC Customer Care No.[protected]/441/442 (Shashikant) I came to know that it was never delivered because the place is not in delivery list. My 1st question...
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Zorawar Singh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in delivery and inefficient customer support

Sir/Madam

I had sent a courier using the above mentioned company, DTDC courier Ltd, from their franchisee office in phase 9, Mohali, Punjab, on 19th April, 2008.The package contained books and was adressed to Col. Satpreet Singh, c/o DTDC courier Ltd, Binnaguri, Distt. Jalpaiguri. The person who took the package from me said that it will be delivered on the 7th day. When the package was not delivered on the said date i went...
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C. D'silva
from Mumbai, Maharashtra
Jun 21, 2022
This thread was updated on Jun 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTDC - courier that DOES NOT home deliver

I had sent a letter (less than 200 gms in wt, charges were Rs.80/-) from Vashi to Goa on saturday 19-Apr, hoping it would reach on 20-Apr. But being a sunday, this courier service is closed on sundays. So the courier reaches their Panajim office on monday.

Then the reciever gets a call from the Panajim DTDC branch and asks him to come to the office and collect his letter. They supposedely DO NOT home deliver to remote parts...
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A
ashok yadav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier undelivered

I was sent a parcel (study material) from CBD belapur DTDC branch on apr0508 to my Bangalore address charging Rs.400.
I have been in touch with these people since the very next day for the parcel was very important to me.
After 2 days i got a reply from DTDC customer service[protected] that this parcel is back to Mumbai due to wrong address, I did not buy this as the address was fully correct and I already have recieved...
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Dr.Geeta A Kurhade
from Neyyattinkara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing digital camera from consignment received open,in polythene bag.

I was sent a consignment (My purse containing my LG mobile phone and a Sony digital camera (worth Rs 25000 Indian Rupees) from Mexico city, by Garza Tello Y Asociados SC, Camino A STA Teresa No. 187-C PISO -5, COL. Parques DEL Pedregal Mexico, D.F.14010 with shiipers identification no GTA 9EC 506 L56.Shiipers account number 581/907 Telephone no.[protected] on 19th Mrach 2008 at my address
DrGeeta Kurhade, Professo's Bungalow no.9,...
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A
Abhishek Pandey
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Local courier not received in 8 days

I have sent a courier from Bangalore to Varanasi on 18th March 2008. It was a cheque to be submitted latest by 21st. The DTDC guy said it will be delivered in two days. But today even after 8 days (26th March 2008), the courier has not been delivered. The consignment number was B43529072. When I called their Bangalore helpdesk number, they just took my cell number and said they will call back. Today again I have called and forced them to...
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RAJESH KUMAR PASWAN
from Anand, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNDELIVERED LETTER

SIR/MADAM
A LETTER WAS DISPATCHED THROUGH DTDC TO INDIAN OIL COR.LTD VARANASI (UP) ON DATED 04.03.2008 FROM NEW DELHI. DOC NO IS- Z66984250. TILL DATE THIS LETTER COULD NOT REACH TO OUR ADRESS. I TRIED TO CALL DTDC OFFICE AT VARANASI WHOSE LOCAL TELEPHONE NO IS -3251713 & 3298054. BUT I AM SORRY TO SAY THAT DTDC OFFICE IS NOT RESPONDING. I TRIED CONTINOUSLY FOR 2 DAYS. THEY ARE NOT RECEIVING THE CALL. ONE TIME THEY SWITCHED OFF...
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Kamlesh Gagrani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of Envelopes by DTDC Courier

Sir

I had sent a cheque through DTDC Courier & Cargo Limited on 20.02.2008 more than one lakh rupees to Sr. Branch Manager, L.I.C. Shahpura (Bhilwara), Rajasthan vide theirReceipt No. Z 64410457and another cheque on 27.02.08 for Rs. 2,386 vide receipt No Z 64655633 dated 27.02.08.

I enquired receipt of cheques from L.I.C. Shahpura on 1st March 08, I was surprised to learn that both the cheques are not...
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V
Vasu Ramanujam
from Thiruvananthapuram, Kerala
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Pathetic customer service- will not recommend to others

Here is the gist of the compliant email i sent across to DTDC, for which i have recieved no response yet.

Dear Sir/Madam,

I have been a very satisfied customer of DTDC and have been using your services regularly and have been recommending your services both in a official and personal capacity.

However, my experience today dealing with your customer service personnel ( I called at[protected],...
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Rajeesh V.S
from Pune, Maharashtra
Aug 30, 2021
This thread was updated on Aug 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service

DTDC is claiming himself as India's number one courier company on their site ( www.dtdc.com) , which will attract normal customers to do the business with them. They are also marketing their online tracking information tool, which will help customer to find out their consignment status over the web. But ground reality are too bitter, they are worst than worst from any low profile courier company.

I have booked one courier...
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S
sherin raj
from Delhi, Delhi
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irresponsiblity from DTDC

My consignment no: N91885469 was snd on 9th by me from siligudi dtdc.But DTDC didi not inform me regarding the problems that they found with my consignment ,like it being detected of electronic thing insidewhich was a musical greeting card,because of which the consignment remained held up first in dtdc kolkotha branch.Dtdc silligudi branch has been totally irresponsive there after regarding the issue and neither did they inform me the problem...
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Sreehari K M
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost the item

I have ordered an Item (Apple ipod) online through the
Manorama E-mart (http://emart.manoramaonline.com). On 11/01/2008 they sent
the item from Mumbai through DTDC courier service. Tracking the same on
DTDC site with the consignment number
M33753288 shows that it reached Cochin on 13th. Usually it will be shipped
to my place in one day. But even on 15th the status was showing item is in
Cochin itself....
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Navin Bhate
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undelivered the letter

I had sent one envelope contain application form and DD to Branch Manager, HDFC Bank, Hyderabad on 09.01.2008 Receipt No. T24617866, which was the collection center for Sahara Classic Fund(New Fund Offer). Till date it was not reached to the HDFC Bank. After enquiring the HDFC Bank it is come to know that envelop not received. I enquire the DD issuing Bank then it was come to know that DD was also not honoured till date. So it means it...
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rajesh srivastava
from Mandleshwar, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loss of part of consignment

dear sir,
i had sent 4 ladies tops (chikan work) to lucknow thruogh DTDC courier services at purbachal, salt lake, near 13 no. tank on 9th december, 2007, whose consignment number happens to be K26010024. the consignment dispatched was checked by your agent and infact was sealed by him after verification.after sealing it was also inscribed by us on the envelope - CONTAINING 4 LADIES TOPS. the consignment reached the consignee on 12th...
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Gauranga Jyoti Gogoi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late Delivery, Broken consignment received and a part of Consignment missing.

On 16 Jan 2008 I booked a consignment 1+2, Consignment NO. Z63940319 to my home, from Nehru place -5. I was assured a delivery within 3-4 days but it didnot reach my home, it reached after a lot of complaining to the counter in Sivasagar. It was broken and one of its Parcel was missing. They said that it will be deliveder to my home but it was not my Dad had to come and pick it up from 20 Kms. Still one of my parcel is missing and my whole...
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