Swiggy Complaints & Reviews

I have ordered 3 litre coocking oil pouches (Safola Total) along with 1kg Atta and few chips packets. When order was delivered one item ( 1 litre coocking oil was missing). I told it to the delivery boy but he suggested to raise complaint. It was second instance when items were missing from my ordered....

I have placed an order transaction failed but money was deducted my account i got an message money was refunded in 2 hours but it was not refunded and now it was not showing in the history i have reference number[protected] for the following order number [protected]...

If you have a complaint about Swiggy, the Indian online food ordering and delivery platform, you can follow these steps:

Contact Swiggy customer care:838, 8021, 728 You can contact Swiggy customer care through the Swiggy app or website. You can find the "Contact Us" option on the app or website and submit your complaint through the given form. You can also use the chat or call option available on the app or website to get in...

Hi Team,

Kindly check my concern and take appropriate action on it. I ordered some food by krishna Dhaba and they accepted the order at 2:37 and they are still showing preparing the food at 3:15, i was in the conversation with the executiveh and i told them so many time that please deliver my order on time and he was telling me please wait for sometime, he texted me on help chat at 3:45 that restaurant is closed so we cannot...

I have ordered an item from Sweet Aloo restaurant (Order id: [protected]) at 12.25 pm 1 Jan. After about 25 min I observed a delivery executive has been assigned and the tracking showed the executive reached the restaurant by 1pm. Later the tracking status showed the executive moving away from the restaurant and I didnt see any progress towards my delivery for a while. When I initiated a text conversation in the help section, they conveyed...

I ordered 7 items but two items missed to deliver. i compliant in swiggy but they refund amount halfly. i could not accepted totall amount Rs.735/- so i raised a compliant. ia attached photos and conversation. Pls free to contact No.[protected] & [protected]...

I had order rs 390 in swiggy app but in last step they change the amount rs 710 and deduted amount in my account i am going to raise case in consumer court about this issue...

On 15th December, my swiggy account was hacked and someone used my lazypay linked account for INR 7, 676.00.
I have written multiple emails to Swiggy and Lazypay but no response and no resolution has been given. Currently, both my swiggy and lazypay accounts are blocked....

I joined the swiggy delivery boy job I had done all the payment for the bag and tshirt but I can't get the my new I'd and the bag and tshirt o[censored]nder process status is showing...

Order incomplete, one item was missing in my food delivery...

This order was placed on swiggy on 20.12.2023. the food was pathetic like anything. Pizza box was opened. Burger was in shabby condition. Repeatedly this thing is happening again and again on swiggy. If we ask for help, the customer care executive say forward this issue via email to concerned department. When we do the same they only have one answer rate the restaurant. Then what is the role of swiggy. This time I want my money back....

Hello,
Received 8 250ml Bottles which were already expired condition, instead of actually ordered 1 Litre 3 Bottles.
Many times open Swiggy Chat, Ms.Ridhi was providing the refund but all of a sudden senior executive refused to refund and ask me to drop an email. From email there is also no satisfsctory response. Now I need complaint to FSSAI that company serving expired items....

On 17.12.23 I ordered food through Swiggy, the delivery executive was an hour late and the food we received was so bad and stale. it was uncooked, and there was such a weird smell to it, we ended up throwing the food.
When spoke with customer care, they said they could not issue refund. When the quality of the food delivered was the worst and we couldnt even have it, why are we not eligible for refund? Also I have been on Swiggy since...

I gave order from Swiggy two plate Egg Biryani with Chicken Chaap Salad ( 2 plate). My order id -[protected] from Kolkata Haji Biryani House. The amount was 466/-. When I received the food i come to saw there was a HAIR inside the food. The food was for our guest. It really hamper our respect. Even we found egg shell on the Egg.

It is a matter of Hygiene and health issues....

Have ordered buy 1 get 1 pizza from 'oven story pizza -standout toppings ' via SWIGGY.Order I'd is :[protected] for RS.603 Rs.
When ordering, the information was the food would be delivered at 8.37 pm.
It reached at 9.00 PM before delivering the product only delivery boy sent a order delivered message .
When I opened a box I saw only 1 item and second item is missing (but 1 get 1) and box is so cold .
When...

I recently went to local cafe connaught place Delhi. Upon the payment they refused to accept the payment from swiggy dine out and mentioned that they have to pay some commission to swiggy if they accept the payment from this mode.

However I being as a customer is allowed to make payment from whichever source I want. If I would have make payment from swiggy dine out I could have saved 10, 000. Even I raised this to swiggy but...

Last Sunday 10th Dec 2023 I have booked Genie to swnd few products to my brother in law that i bought from Abroad. Around 3.38PM rider Sabavath Akhil alias Lokesh has called me to pickup the package. I guided him. He came to my flat and took the parcel. However hw diidnt change the staus of the order as recived and on the way to drop. I immediately called him. He said he is about to do that. I waited for couole of minutes and he has not done...

This is PVV Bhaskar Rao Some unknown person had hacked my Swiggy account and he updated his mobile no. In my swiggy account by deleting my no. Now I am unable to login in swiggy account The updated mobile no. is ‪(+[protected]‬). And they have ordered items from my swiggy account and done the payment from my LAZY pay account. They took amount of 9981/- from my LAZY pay account and ordered the items without my notice. This is the mobile...

Please open my id 546006...

I apologise for the mistake that I've done by rejecting 5-6 orders, i promise that I can't do anything like that in future please help me to activate my I'd
My DE ID- 7053553...