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Swiggy Complaints & Reviews

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Last updated May 27, 2024
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Swiggy reviews & complaints page 7

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D
divyangrathi
Oct 9, 2023
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Complaint against Food Ordered

Dear Sir/Mam

Yesterday 8/10/23, I have ordered food from your platform and the quality of received is way too bad that even foul smell was coming taste was hell.

On complaint, I was told gor refund on 100 Rs. Against the order of Rs. 310/-, I further told ask your delivery person to pick and send back to restaurant for checking but it was not done.
I want to know the value of your platform that any body...
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Darshan chaudhary
Oct 8, 2023
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Someone is using my mail id on Swiggy

Since many time I am receiving mail regarding food order delivery which was ordered by other person. Someone is using my mail id at Swiggy account. My mail id is [protected]@gmail.com and address of other person at which order are being delivered is as given below,
garden city Jasmine tower (G)
Opposite Sadhu Vaswani School, Rajkot, Gujarat 360005, India. (Hari Nagar)
Rajkot. Kindly resolve this issue ASAP....
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J
jmanurao
Oct 8, 2023
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4 Crispy Veg + 2 Medium Fries x 1

Address:Rao electronics, T D West Road, Ernakulam 682035.

Dear sir / Madam, My name is Lakshman and I am at cochin and my brother, Kishore is at Bengaluru. It is my brother Kishores birthday today and because he was suffering from slight cold I decided to send him and his dear family something hot instead so I downloaded the Swiggy app and chose "4 Crispy veg + 2 Medium Fries" instead he was delivered 1 Crispy veg and 1 Medium fries. the order number is [protected].
I would like to follow...
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Address:No.55, Sy.no. 8-14, I & J Block, Ground Floor, Embassy Tech Village, Outer Ring Road, Devarabisanahalli, Bangalore -560103

Dear Sir/Madam,

Namaste,

This is with regards to my Swiggy Instamart Order number [protected] which I had ordered yesterday night .

I have been a loyal customer of Swiggy and hence I am unhappy and Furious about the negligent approach by the Local Instamart stores regarding the delivery of my order .
It was late night at around 11 pm that my 4 year old Son wanted to have some Fruit...
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K
Kanchan Rajora
Oct 6, 2023
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Payment deducted order not delivered.

Address:1/148A GALI NO. 9A PHASE 5 AYA NAGAR (NEAR COW FARM) ARJAN GARH NEW DELHI

Hi, I had order ([protected]) groceries today's morning. & delivery agent has come and call me for knowing my exact address. I was seeing him for under my building and I said to him please come to the 2nd floor and I was waiting him, after 10 min when I have checked him, I was unable to find him. he gone and was not picking my phone. And my payment has been deducted without my order delivering. In the app order has delivered.
br...
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Address:Mini punjab bandra west mumbai
Website:Swiggy bundhallimited private company

Hello sir mem Mera I'd deactivate hai but Mera koi galti nhi Mera area manager se 😢 Lafra hu hai is liye id band kiya...
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Dear Swiggy Management,

I am writing to express my utmost frustration and disappointment with Swiggy's handling of my application to join as a delivery partner. My experience thus far has been nothing short of a complete letdown, marked by a lack of consideration, poor communication, and an unjust denial of my application.

First and foremost, I was rejected as a delivery partner for the sole reason of not having...
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S
Supriya Prasanna
Oct 4, 2023
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For delivering rotten banana

Address:Malleshwaram, Bangalore

I had ordered 4 bananas from Swiggy Instamart and when I opened that box I found that the banana was rotten or damaged in the middle and small tiny bugs were moving around it. most trusted app now am feeling as if it was my blind belief never order fruits from Swiggy Instamart....
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R
Reshma Vishnu
Oct 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swiggy thugs - refund not received

I ordered some items on 24th September and made the payment of 400 rupees from my UPI. The money was deducted from my bank account. After some time I saw a notification that restaurant cancelled my order. I immediately reached out to chat section to see my refund status and it showed refund will be processed within 48 hours. I waited and again reached out to swiggy support via email. They told me it was an invalid request and I should have...
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S
soorajps6666
from Cherthala, Kerala
Oct 3, 2023
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Account permanently deactivated

Address:Cherthala
Website:www.swiggy.com

My account got deactivated...
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M
Mr sunil
from Delhi, Delhi
Oct 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not solution for swiggy

I have order place 1 plate noodles and 1 plate honey potato but received but received wrong item only potato not honey potato I contact to swiggy customer care but senior supervisor Salman and Farhan corporate office not solve my problem i have complaint consumer court otherwise not solve my problem swiggy company my name is sunil order ID [protected]...
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S
Shajit81@
from Mumbai, Maharashtra
Oct 2, 2023
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My I'd was permanently blocked

Address:Mumbai

My brother use my bank account in his swiggy ID and he doesn't work in swiggy and left permanently but swiggy Ban my ID permanently for what I've only one account...
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A
Ardhramanakattu
from Kottayam, Kerala
Oct 1, 2023
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Refund not received

I ordered from swiggy on september 15th for rs 182. And the order cancelled automatically. Ihave already payed the cash also. But my refund is not received yet....
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G
geetaravula
Oct 1, 2023
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Found glass in Mysore bonda ordered from Swiggy

I have raised complaint using help in order but they just said they will give refund and abruptly closed the chat .they don’t want to take any action against the food delivery restaurant.
We found glass piece inside Mysore bonda .
My order is: [protected]...
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I have order from railway station by Swiggy. They accepted the order but refuse to deliver on public place and i also asked for cancel they said you will be charged all amount . I also have chat with swiggy they said that can’t be deliver on public places . I was on train so I was helpless to do anything. Also my family slept without eating anything because i have already spent money on swiggy. Why swiggy accepting orders from public places...
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Address:bengaluru
Website:swiggy.com

I spent one hour selecting discount showing items.After an our of selection I selected and ordered of Rs. 269 which had item worth Rs 1000+.

Not only they falsely marked undelivered.
1. SWIGGY employee talked with me for over 15 minutes after marking as delivered
2. processed refund of 2 to falsely scam system
3. probably marked as delivered to show those as loss and trick government, tax and resale the same...
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S
satishkumar2656
Sep 26, 2023
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Bad behaviour and not a delivered order

Address:sonia vihar delhi

I ordered from Swiggy but even after the timing was over the order was not delivered and when I called the customer care (call helpline [protected]) they were abusing.
These people handle customers like this, they want to ban Swiggy from India.

Poor service and very poor customer support from Swiggy.
And the customer care is asking me for extra charging for delivering the order.

Swiggy Customer...
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Website:Swiggy.com

The food that I ordered was suppose to be delivered in 55 min but it got delivered in 2 hour of waiting and later on I called the back end team for refund of food which was cold and not even eatable for anyone because it was out in rain and plus thing they have not listen me properly and initiated the refund of 114 rupees and my actual food amount was 592 rupees.
I told the lady who was assisting me that to transfer my call to any...
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Lekshmivinod94
Sep 22, 2023
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Order cancelled without confirmation

The order was cancelled because of the apps glitch and they don't provide the order or the refund. It is not possible to cancel the order after 1 minute through that window as the cancel order tab is removed post 1 minute of food order for the order to be cancelled from consumers side it should follow helpcancel my order which i didn't do.
The food worth 394rs was cancelled without any prior confirmation and not providing the refund....
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Lekshmivinod94
Sep 22, 2023
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Food cancelled and no refund

The order was cancelled because of the apps glitch and they don't provide the order or the refund. It is not possible to cancel the order after 1 minute through that window as the cancel order tab is removed post 1 minute of food order.
The food worth 394rs either made a fresh order or the refund to be credited to the original payment method. Without even confirming with the consumer they just cancel the order....
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