299mart — Product not deliver and money also not refund

Website:299 Mart

I have order product 299 rs moner online pay but after 9 day product not deliver and not refund my money. I spoke to Customer But even he could not do anything If you give such a service then what about us.We do not trust any such website from further.Whatever you do, I want my money. Otherwise I want the product I have booked.If it doesn't, then we have to do something.
Thank you
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