[Resolved]  4 R Sesaons /pacific Holiday World — SCAM in the name of Free Voucher by PACIFIC HOLIDAY WORLD

Address: A-214, 2nd Floor, Pocket-A, Okhla Phase-1, New Delhi - 110020
Website: thepacificholidayworld.com

Who ever is reading this review, please remember it is not a paid review .
It is about a scam /fraud which is happening in cities like Bangalore, Delhi, Hyderabad in the name of Free vouchers, Vacation Packages are being sold to customers, along with 7 day cancellation promise . And this is where customers fall for a trap.
All these events are organized in reputed hotels across the city, and their target is IT professionals who are busy with their schedules to plan a holiday.
I am a victim of this scam and was duped of Rs 80000 for a 5 year Package.
From April second week my communication is on via email with the customer care team, but they refuse to provide us a refund and have been playing games of avoiding our calls.
We have found out that there are numerous complains against them in Bellandur, Whitefield, and Marathalli police stations.
We are a group 0f 10 people who have come forward to register a complain against this Fraud company, if there is anyone else who has been a victim of this SCAM, please reply on this review with your contact details or email ID.
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May 22, 2023
Complaint marked as Resolved 
Closing this complain as refund has been processed after a lot of struggle .But think twice before taking a vacation package who offer free vouchers.
May 18, 2023
Updated by raj4040
From: PACIFIC HOLIDAY CUSTOMER CARE <[protected]@thepacificholidayworld.com>
Sent: 18 May 2023 15:40
To:
Subject: Cancellation Accepted:-

[EXTERNAL EMAIL]
Dear Member,

Greetings From The Pacific Holiday World,

As per the telephonic conversation please noted below points:-

Mr Rajesh as we discussed we are going to refund your amount, and the same will be refunded in 3 EMI as follows.

Membership paid amount;-80000

Deduction;- 30, 000/-

Amount needs to be refunded:- 50, 000/- ( in Three emi).

The First EMI will be disbursed on 20th May rest will be delivered on 20th of every month.

As per the discussion after getting first EMI you are supposed to remove/ resolve all the complaints wherever you raised the complaint against the company Like Consumer, Mouthshut etc.

Just to get the reviews removed, they are contacting customers .
Every day we have a new team member calling us and giving new stories .
Their sales team is not even responding to our calls .Their CUSTOMER CARE team is even more incompetent . Please do not fall into their trap.
May 22, 2023
Updated by raj4040
Closing this complain as refund has been processed after a lot of struggle .But think twice before taking a vacation package who offer free vouchers.
 
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    Contact Information

    4 R Sesaons /pacific Holiday World
    A-214, 2nd Floor, Pocket-A, Okhla Phase-1, New Delhi - 110020
    India
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