68355301 — order not delivered & eratic response from service desk

Website: FNP

The order was placed on 11th Dec & estimated be delivered before 11th Dec 21:30 but did not get delivered.

11th Dec 09:56 AM : Reached Support ; Agent promised it will be delivered before 11th Dec 09:30 PM.

12th Dec 18:30 PM : Order not delivered. Reached support ; Agent asked the issue from first ; Replied Escalated to Support & will contact me.

12th Dec 19:45 PM : Reached Support again ; Agent asked the issue from first ; Same response ; Escalated to Support & will contact me.

13th Dec 11:00 AM : Order not delivered ; Reached Support ; Agent asked the issue from first Same response ; Escalated to Support & will contact me.

13th Dec 12:00 PM : Called the support number ; Agent asked the issue from first & disconnected the call without response.

We love shopping in FNP but this is really frustrating and have no meaning. we placed this order for function on 11th Dec & it's 3rd day after the function got over ; Please cancel this order & help us with an update helping us to continue our new shopping with FNP.
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    68355301
    India
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