AAI, Indore Airport — illegal exit fee being demanded at exit by indore airport staff

2 Reviews
 s931751 on Nov 25, 2017
Today, on 25th Nov 2017, I landed at Indore from Delhi and got an auto rickshaw to go home. At the exit the guy (in blue dress/uniform; clearly the airport staff!) asked the auto rickshaw to pay Rs 20. Auto driver asked me to pay that.

I asked since when is this 'Airport Leaving/Exit fee' applied, so the auto driver had no answer. I also enquired the boy and he had no answer too but kept his hand at the bar of the auto in a threatening way to demand money. After I informed him that I've been at this airport many times, he got a little soft and started asking me questions. Eventually I asked him to give a receipt for the payment to which he said he will but then he went behind the auto, out of my sight, and indicated the auto driver to leave.

Auto rickshaw driver obviously knew these guys but didn't want to get into an argument so had to ask me to pay but after coming out of the airport he informed me that THESE GUYS DO THIS OFTEN TO NEW PASSENGERS AND WOULDN'T HAVE LET ME GO WITHOUT PAYING. IT WAS BECAUSE THEY REALISED I KNOW THERE IS NO SUCH FEE TO LEAVE AIRPORT IN AN AUTO RICKSHAW AND THAT I ASKED FOR A RECEIPT THAT THIS GUY AT EXIT LET ME GO!

Complaint comments  1 Comment     Updated: Share0Tweet0


Dear Complainant,
No charges payable within 07 minutes. In case you are charged, you should immediately contact Terminal Manager Mob. no.[protected] for redress. Penalties more than 01 Lac Rs. imposed on Car parking Contractor for such illegal collection of Parking fees. Warnings are also issued to him.

AAI is in the process of revising the car parking charges in all its airports. To facilitate faster exit and faster entry in to airport, process is ongoing for acquiring land close to terminal building to enable more than one entry and more than one exit.

Please see parking charges as payable on the boards displayed in the parking area. Rs. 15 /- is not payable for Auto Rikshaw.

With Regards

Airport Director
AAI, Indore

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    AAI, Indore Airport - illegal exit fee being demanded at exit by indore airport staff

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