AAI, Indore Airport — parking fee charged for waiting in queue

 
2 Reviews
 Atira Jayakrishnan on Jan 5, 2018
We had come to pick up my sister and were given a pass. The in time was 9.42. We picked her up and found a long queue on our way to exit. Because of the time in queue, we got 3 minutes late when we reached the counter. We were charged 55 rupees for that! This is totally unfair! The long queue was not our fault.in fact, we didn't even spend even 5 minutes to pick up my sister. The counter guy was rude and disrespectful to us when we queried about being charged unnecessarily.
What kind of rule is this? If you need to levy a fee, be open about it. This kind of rules only serves the purpose of irking customers. At least, during long queue time, consider the waiting time while charging the fee.

parking fee charged for waiting in queue
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Comments

Dear Atira,

AAI is in the process of revising the car parking charges in all its airports. To facilitate faster exit and faster entry in to airport, process is ongoing for acquiring land close to terminal building to enable more than one entry and more than one exit.

After the revised policy of Car parking charges are implemented in 2018, you may not have to pay Rs. 55/- for staying in car parking area for more than 07 minutes.

With Regards

Airport Director
AAI, Indore

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    AAI, Indore Airport - parking fee charged for waiting in queue

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