Acpc — token fees refund

In second round i got admission in ddu university and i paid 20000 tas token fees and i cancelled my admission with in time. Then i complained acpc to get back my fee they told me you get it at 2nd week of october. But nothing happened.
I called acpc to refund my token fees of ddu but they did not respond.. Kindly return my token fees... Please return my 20000 as fast as possible...