Addmecart Complaints & Reviews

Yesterday I ordered OnePlus 7 pro from addmecart website and I did the payment online using debit card... After they received their payment... They just vanished... They didn't reply back and sent me email or text message about delivery details or anything... Now I want to cancel my order and get myself refunded

Dear Concerned,

I have ordered a washing machine vide reference number [protected] on 27th Feb 2022.

On the following day one of the representative called me and told me that my order is verifying and confirming now and will be getting delivered within 6 to 7 days.

When I asked why this number of days he told me it's coming from Madya Pradesh and I told him Ok Then.

Now more than 7 days and I tried to reach through the following numbers several times but I was not able to reach any customer service guys.

and now i am very worried about my money since I totally fed up the services.

There's no communication or updates about the order but couple of days ago when i check the order status it's noticed that OUT OF STOCK and its remain same now as well.

So humbly request to respond for this complaint immediately or else to proceed with the cancellation of order and to get my money refunded.

Early action will be highly appreciated.

RAJESH VADAKKEKARA RAGHAVAN

I ordered SAMSUNG Galaxy F41 (6gb + 128 gb) mobile through Axis bank credit card from Addmecart online store on 30/01/2022.

BOOKING ID: [protected]
Amount : RS- 12, 999/- (ex.VAT)

They confirmed the order by calling +91-[protected] at 11.54 am the next day (01/02/2022). Then they informed that the product will be dispatched within 5 days. But, as the phone had not been dispatched for more than a week, I called them on +91-[protected] (provided on the Addmecart website) to cancel the order. The call was connected after several attempts. I told him to cancel and within a while the call automatically disconnected.
After that I sent them a mail on 31/01/2022 at 2.53 pm (mail id:- [protected]@addmecart.com) and asking them to cancel the order. They later accepted the cancellation request and updated it on the website.
Since then, I have sent several emails asking for a refund. But they only respond occasionally.
One month after ordering, the phone has not been received or the cash refund has not been received. Currently, I can't communicate with them by calling any of the two numbers given above. If I send a mail to them, they will not give a replay.

I have attached some screen shot of the mail i sent them and the mail they sent me.

I have placed my order on January 17 ...they (addmecart) mentioned that your order will be placed in next 7 days ...then after 7 days I called them and they again told me the same thing that your order will be placed in next 7 days...& the cycle goes on...Now it has been one and half month passed but neither my order is received nor my money is refunded...
I am very fed up with addmecart...they neither receive my calls nor replies to my mail ...
Now I just wanted to cancel my order and want to refund my money as soon as possible...
Pls help me 🙏

Total fraud..no dealer or accountability.Had paid in full but since 4weeksnosignor indication of phone..am planning legal action..cananyone help. Also phone is on continousloopso you can't talk to any one

Refund my money back, till now not delivered my product and not refund my money, placed order on Feb 8, 2022. Not given proper response to the costumers, cancel my product and refund my money

Cancelled order after finding the website is fradulent. Money is not being refunded after multiple followups.

It has been a month and still no refund....

My order number is [protected]

Redmi C2

Order placed on 31 January

No updates about the order, no one receives the call from customer service, very lame email replies

Cancel my both order
I want refund the amount of 1, 073 double payment done at same product at addmecart.
Using Google pay and bhim sbi.
Please take action.
Reply, i m very thankful
Your faithfully
Rohit negi
Order ID is [protected]
Customer detail [protected]@gmail.com
[protected]

Second order ID
Addmecartorder [protected]
Credit to [protected]@icic
Debited amount xxxxxx4872
Debited Upi I'd [protected]@sbi
Cust ref. No.[protected]
Amount
₹ 1071
Refund please I need urgent.

Cancel my both order
I want refund the amount of 1, 073 double payment done at same product at addmecart.
Using Google pay and bhim sbi.
Please take action.
Reply, i m very thankful
Your faithfully
Rohit negi
Order ID is [protected]
Customer detail [protected]@gmail.com
[protected]

Amount
₹ 1071

I cancelled order no. [protected] and still the bank shows i have a loan amount .. please refund my money or else I will lodge fir to cyber cell by this week

I have not received the new product.
I have received the used product and it is not working at all.I have paid the full amount.I need the new product or need money back.

I Animesh Chakraborty, ordered Apple Ipad2 Gen Cellular 32gb refurbished product on 6th Nov' 21. They acknowledged my order to my mail id And were there on whatsapp [protected]. I tried to get updates from them regarding my delivery and they continued lingering like process after 3-4 days then further & further this continued for one month after which I demanded for my payment refund. Through WhatsApp and Email. Here too they kept lingering that it's on process then they asked for Bank account details to initiate my refund. I provided them. Then last email 15 days back they said they forwarded to some particular Sr Executive. Since then they have blocked my mail responses and my watsapp responses. There is no other way of contact with them. Kindly help to initiate my refund I am a middle class man opted for this product for my 5 yr old daughter's online classes and cartoons. Kindly help me I shall be grateful

Regards

Animesh Chakraborty
Order Number [protected]
Order date 06th- Nov-2021
Their website www.addmecart.com
Email - [protected]@addmecart.com
WhatsApp number [protected]
My email - [protected]@gmail.com
Their address as per watsapp
Addme Cart, Jai Stambh Chowk, Opp Garh Gali, Rajgarh, MP

Plzz help me cancle my order and refund my money

I ordered & paid online for Boat airdopes 121v2 on 11th Dec on addmecart online shopping portal. On receiving the product, I found it duplicate, defective & non-working. I want to get my money back & have them prosecuted under criminal & forgery acts. Please help to grab these fraudsters & destroy this fake business of duping innocent & lower middle class people who already struggle to earn their livelihood.
Thanks - Anil

On 30th the delivery was ordered, but till now no update, the numbers given also no response.

I have ordered Jio fi router. but i received wrong and damaged product. could not return the order also, not getting any response from company side. worst website i ever seen.

I ordered Sheffield classic induction cooktop
10 nov.2021 rs. 1026 pay upi payment
Order I'd is-[protected] but item not delivered
I request many times emails for refund
But not received refund my money rs.1026
Please help me

To whom it may concern/customer service manager,

I bitterly regret to inform you of the pathetic customer service team you have to deal with your customer. I have ordered the item in October 2020 (Order number: [protected]) For since last year I am trying to get my refund for your negligence to deliver the product. Surely I understood that your company proved you are there to loot from customers. This will be my last email documented for my legal action against your company. As I have all recorded proof and several piled-up emails I have not received the refund and the response from your brainless customer service. You guaranteed that I can retain my money back if I am not satisfied with the product. As I obtain all the emails recorded your company failed to oblige the service which you are supposed to provide. Furthermore, I have included in this letter some documents which will support the claim that I am pursuing.

Totally I am interfered with and I scarcely trust this is not the way Addmecart does business and Shivansh Singh remains the person who always comes back and repeats the same thing which irritates me that the senior manager will get back to me regards to my refund. Presently I come to a decision to access legal help as per the right I have as a consumer and the proof of emails I have in my record.

Please note it's not a matter of refund money you are giving me, it indicates something to be respectful as customer service should have some standard which your company doesn't have that eligibility to attain by this way.
In conclusion, I impatiently expect a reply from your team and my refund before November 22nd at 12 am. As per the advice from my lawyer, I have given you the final notice with time, if I don't get any response from your company then I promise this will a lawsuit.

As a distressed customer, my advice is that this way you do business will never retain your customers and soon I can see you bankrupted or blacklisted. To avoid I hope you spend some time learning manners and training your customer service team who respond to me on WhatsApp and emails without a basic commonsense. If you are not learning from a dissatisfied customer you will never learn at all.

With regret,
Sirajudeen
SIRAJUDEEN video
144, KAMARAJ ROAD, ILAYANGUDI POST
SIVAGANGAI DIST 630702
Tamil Nadu
[protected]
[protected]@gmail.com