Adidas India Marketing Pvt. Ltd — Refund of my order

Address:Khasra No. 985, Main Bhora Kalan - Bilaspur Road, (Near Botil Oil Company), Bhora Kalan - 122413, District Gurugram (Haryana)
Website:Adidas.co.in

Hello sir my name is Gourav arora i placed a order of adidas slippers worth rs 3999 from adidas.co.in and the order number is AIN00003896 and my email is [protected]@icloud.com
on[protected] and this product doesn’t fit to me and i creat a return request for this product next
And the courier partner come to me and tell that they are not providing images of your product that’s why I can’t pick up you product please cancel this request and creat new request from Coustmer care with images then I picked up and i call lots of time to Coustmer care every time they said your product will be picked in 24-48 hours but till[protected] my product is not picked up
Please picked up my product and give my refund back to my account
Thankyou
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Mere sath bhi yahi hua hai
the face of adidas you should properly respond to the consumers instead i get replies in a very long span as your job is to assist the customers moreover you are asking me to disregard the words of your very own customer executives which is a very wrong thing because even today i did contacted your executive and he was so helpful and told me that there is a glitch from your side which is none of my concern i think i have to make a complaint of this issue to the government of india if no action is taken also i sent a written grievance letter to your registered office and your corporate office (Mr.savio dsouza)try to conclude a proper resolution as i lost my precious time just to address the issue to your executives and gone through mental health problem due to loosing 2974 rupees and moreover no proper responses were been stated from your side as highlighted from your website that my complaints will be taken care in 24-48 hrs which still not been taken action and as you know my order id is AIN01107745
You have left me no option rather leading this issue in terms of legal action so make sure you respond to this mail and attached each and every attachments to this mail thread

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    Khasra No. 985, Main Bhora Kalan - Bilaspur Road, (Near Botil Oil Company), Bhora Kalan - 122413, District Gurugram (Haryana)
    India
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