Aditya Birla Health Insurance — Claim not process

Address:	Vasanth Nagar, Bengaluru, Karnataka 560052
Website:	Aditya birla health insurance pvt ltd

I have shared a mail on 9 th may which they ask me to share documents after a 10 days, again they are saying its a wrong mail send me to another mail id .
But again i shared a documents to mail id which is shared from they end but still no response only i am getting a reply wait for 48 hours after 48 hours again 48 hours . but as per mail its as to be process within 30 days.

I am here to raise a complaint that claim should be process as soon as possible and keep me updated on my claim - certificate number : GHI-HD[protected]