Dec 05, 2018
Updated by Rangasamy Ganapathy To THE attention of Aditya birla - CUSTOMER CARE
Yday (3.12.18) i have received sms msg stating CANCELLATION OF MY POLICY HAS BEEN PROCESSED AND REFUND OF 15370/- WILL GET CREDITED TO MY ACCOUNT,
a) WHY LESS AMOUNT CREDITED THAN MY ACTUAL AMOUNT PAID OF INR 20493/-
b) THE CANCELLATION I OPTED IS AGAINST FULLY DISSATISFIED SERVICE OF ADITYA BIRLA
- AS ALL THE POLICY HOLDER NAME / DOB ETC ETC ARE WRONGLY SPEELED AND I HAVE BEEN SEEKING CORRECTION FROM THE DAY ONE I RECEIVED WELCOME KID BY EMAIL ON 5TH NOV
-BUT NO ACTION TAKEN FROM ADITYA BIRLA WHEN EVER I CALLED I GOT REPLIED THAT IT IS UNDER PROCESS IT TOOK WHOLE ONE MONTH NO PROPER CONFIRMATION ON MY POLICY STATED CORRECTION.
-ALL THE MISTAKE DONE BY YOUR SIDE AS FOLLOWS AND CATCH POOR CUSTOMER MONEY IS THIS RIGHT?:
- NO ONE CHECKED THE POLICY BEFORE PRINTING WHETHER NAME / DOB / OTHER INFORMATION ARE CORRECT!!!
- WITH WRONG INFORMATION DO YOU THINK I CAN CLIAM MY POLICY DUE TO ANY HEALTH PROBLEM FACED INBETWEEN THESE DAYS OF 30DAYS
- 1 MONTH OF COLLING TIME GOT WASTED NOW I HAVE TO APPLY FRESH POLICY WITH OTHER COMPANY AND TO WAIT AGAIN THE COOLING TIME IS THIS RIGHT FROM BIG COMPANY ADITYA BIRLA
- ALL THE PROBLEM I HAVE BEEN FACING PHYSICALLY AND MENTALLY WITH THE STRESS DID ADITYA CARES?
- IN TURN PARTIAL AMOUNT IS GETTING REFUNDED IS RIGHT?
- DO YOU WANT ME TO GO TO CONSUMER COURT FOR THIS TO SUE AND CLAIM THE DIFFERENCE?
TOTAL DISSATISFACTION AM WRITING THIS MAIL I KNOW YOU WILL NOT RESPOND FOR THIS TOO AS BIG COMPANY NAMED IN THE MARKET
BUT I WILL REFER ALL MY KNOWN FRIENDS / RELATIVES / WEL WISHERS IN SOCIAL MEDIA NOT TO GO WITH ADITYA HEALTH INSURDANCE BY EXPLAINING THE HURDLE I HAVE GONE THROUGH FOR LAST 1 MONTH THAT IS FROM 5TH NOV TILL TODAY
REGARDS
RANGASAMY
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