Aditya Birla Health Insurance — Not changing my account for auto deduction

Address:	Mumbai
Website:	www.adityabirlacapital.com/healthinsurance/campaign/longer?gclid=CjwKCAjw8sCRBhA6EiwA6_IF4RCJY3CC_dSSqOOv3RagGMBGrzpGZ4VIiQunXHdASsnS86aAhu4qhhoCp9gQAvD_BwE

The company is useless, as a customer I buy the policy, paying for that policy but have no rights to change the account for auto deduction. The company is allowing to change it only on the anniversary of the policy, yes you had read it properly the anniversary of the policy. Till that time customer (me) have to bare the deduction charges unnecessarily after paying the premium from other account.

Today I had call and try to solve my problem with the customer care executive, I had talk with 3 different executives none of them were able to help me, soo I ask them to transfer my call to a senior executive and guess what, non of the senior executive were available.

First the junior executive told me that the senior are not available right now,
later she told me that senior are busy in a meeting,
and last she told me that she is not able to reach the senior.

Whome to call for a solution to solve the problem???
If executive are not able to solve & senior are not able to attend the customer

The unnecessary charge of deduction & rights to change the account, rights to pay month or not, should be decided by customer who is buying the policy and paying for that or by the company who is selling or creating the policy???

And is it soo before selling the policy, the executive should tell each and every rules and regulations of the company to the customer properly!!!