Address: | Aditya Birla Health Insurance Co. Ltd.1st floor, above axis bank, door no19/4, sairabagh, cunningham road, vasant nagar, banglore 560052 | Website: | www.adityabirlacapital.com/healthinsurance/#!/homepage |
I have provided all the documents as they have asked.
claim id :[protected]
reasons they gave for rejection:On scrutiny of the documents it has been observed that the patient was admitted for treatment of Hemodynamically stable Ventricular Tachycardia. However, the patient has a history of On & off Palpitations since a year this pre-existing disease and was not disclosed to us in the proposal form and hence we are unable to approve the claim.
In the mri report:it is showing clear report of Heart with no issue.
On the admission to the Hospital, the Doctor guessed Tachycardia, but after the MRI report they concluded for EP treatment of Heart.
EP is not a pre-existing type, it happens all of a sudden.
I have also shared the doctor note regarding, this case is not pre-existing type.
I will attaching the mail of Aditya birla insurance team,
MRI report -- stating the Heart is good, Doctor note -- it is emergency case, Doctor prescriptions -- concluding for EP treatment, Head of Customer Service--Mail escalation team of aditya birla -- if we drop a mail also ..unable receive a mail or address couldn't be found
Please help me out in this.
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