Advanced Micro Devices — Very poor tech support

Website:www.amd.com/en

I know there are many fans of AMD Processors and many enthusiasts who love AMD systems.
I have AMD Ryzen 3600 CPU based system and I had several technical queries on CPU temperatures, speed, BIOS and various CPU optimization settings w.r.t. AMD Systems.

I opened a few tickets with AMD support.

However for every query raised their response was very basic and lacking any real depth or was not in context of what I asked.
e.g. when I asked why CPU is running 15C higher in BIOS than in Windows, all the said is there's no issue with your system. But they had no answer to my actual query.

It's clear that tech support of AMD lacks real technical knowledge of their own systems.
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