Agoda Company Pte Ltd — no invoice bill provided

As per gst act and rules, no gst registered entity can deny for providing gstin tax invoice specifying customer gstin no. Agoda is only providing me the payment receipt, which is of no use to me, since the same cannot be used for taking gst credit. The hotels associated with agoda says, the agoda will provide the invoice. That may b the case of tax evasion
Booking no.[protected]
Gstn[protected]r