| Address: RAJAGIRI VALLEY ROAD,RAJAGIRIVALLEY PO,KOCHI 682039 |
| Website: aramex.com |
The shipment, which originated from China to kochi, was dispatched via the courier Aramex under Airway Bill number [protected]. According to Sugesh c of AI Control & Systems, the single-box consignment was delivered to their Kochi office on the evening of July 15, 2025. However, upon inspection, company staff discovered that several essential items were not inside.
The total value of the missing goods is estimated at $220. The list of missing items includes:
BCM Integrated Module: 1 piece ($150)
Car Camera: 2 pieces ($30)
Pressure Sensor: 1 set ($30)
Cables: 5 pieces ($10)
While the monetary value of the missing parts is modest, their absence has caused a severe ripple effect through the company's operations. SUGESH C in a formal complaint to the courier. "They are asking for their advance payments to be returned."
In their communication with Aramex, AI Control & Systems has provided all necessary documentation to substantiate their claim, including the commercial invoice, the bill of entry, and photographic evidence of the box and the items they did receive.
This incident highlights the critical dependency of small and medium-sized enterprises on reliable supply chain partners. For a company like AI Control & Systems, a single mishandled shipment can threaten its financial stability and customer trust, demonstrating how even minor disruptions in global logistics can have major consequences for local businesses. The company is now anxiously awaiting a response and a swift resolution from the courier.
for AI CONTROL AND SYSTEMS
SMITHA ANIL
[protected]
[protected]
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