Airports Authority of India — Baggage handling system in Kempegowda airport bangalore
M
Muraleedharan V R
May 1, 2023
Address:
Bangalore kempagowda air port T1
Flight 15857 was delayed by 20 minutes . After 15 minutes baggage status screen showed 'First baggage' of 15857 near Belt No.6 but few bags only arrived. Next 30 minutes the belt was running without any baggage. Then showed 'last baggage' of 15857. But after some time only remaining baggage started to come. The baggage handling team fooled all the passengers by this act of cheating. By the time we received our baggage it was around 2300 hrs. Due to this cheating activity Myself, my wife and daughter missed Karnataka RTC bus which was scheduled to leave at 2200 hrs from Air port to Mangalore. It was a horrible experience for us. We were part of tourist team returning from Srinagar to Kannur but our happy memories were spoiled by this act of baggage handling system. It was heard that this type of cheating is being practised in airports for increasing the efficiency rating of baggage handling agencies with minimum work force. Kindly look into the matter so that such unhealthy practises are not being repeated.
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