Airports Authority of India — Cockroach in food served at Bhubaneswar airport

Address:	Khordha, Odisha
Website:	Its a snacks bar at Bhubaneswar Airport

On 2nd March 2017, during my travel from Bhubaneswar to Bangalore by 6E 3869, I had purchased "Chicken Biriyani" from Ayush Service Snax Bar located on the first floor. While eating the food, I found a dead cockroach in the Biriyani served. I had immediately written a complaint addressed to the Airport Manger and handed over to the in-charge/Manager of the snacks bar, as the boarding was announced. He assured to get the same registered and acknowledgement/ copy of the action taken will be mailed to me. I could not follow up as I was travelling abroad and busy with my official chores.

I'm attaching the copy of the written complaint and the photographs for ready reference.