Airports Authority of India — flight attendants did not let me check in

Address:

Hyderabad, Telangana

Me and 6 other passengers were about to board a flight from hyderabad to surat on 20th march 2020 at 9:15 am. I reached the airport at 8:30 am and so were the others. They might have been a minute or two later. The flight attendants did not let us check in inspite of requesting a lot since i had an urgent situation and i had to reach surat in any case today.
I explained a lot.in normal you could be strict with the rules but when there’s reasonable time and emergency and genuine excuse they should have considered it