Airports Authority of India — Regards - requesting money at the airport

Address:CHENNAI

Hi I am Dr Narayan, I am an NRI living in Brisbane for 15 yrs
We landed to Chennai from Brisbane to visit our family on 31.03.23
I was travelling with my family - Wife andd 2 kids. My wife is a Malaysian and Kids are born and brought up in Australia.
There was some delay at the immigration site and by the time we reached the conveyer belt, the people working there already removed the luggage from the Conveyer belt and I did not ask them to do anything. They demanded to give Australian dollars and I felt ashamed in front of my wife, as she had some basic expectation. I fly a lot and I have been to many countries. But for the first time felt ashamed in front of my wife and she immediately had a bad impression about our place and Country. As far as I know, there should be no people demanding money in an International or domestic airport. I have no words to explain to my wife except to take the shame on behalf of our Country.
I did see other higher officials not even bothered to make a note of it.
I think in a place like this where lots of immigrants coming to visit India, they should not demand money - it does portray a bad impression about India.
This is my kind request that the higher officials should take appropriate action to stop this.
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