Akosha — Inferior quality products and duping of innocent customers

Address:Pune, Maharashtra

Most useless and unprofessional attitude of shopclues.

Complaints:
1) "ordered product"=
10 jun 2014, 11:39 am 14971227
Tynor wrist brace with thumb (Neoprene) (Qty:2)
Estimated delivery between: mon 23 jun and tue 24 jun
Rs.294
- but cheaper product was sent there was a difference of rs 50 in the amt which they took extra.

2) "ordered product"=

5 jul 2014, 06:29 pm 16129567
Ar garlic press k5 (Qty:1)


This product was not working at all and broken

Hence a total of rs 500 has been taken from me and no reply is coming from shopclues.

Help>>>>
Radhan chand
Gsm-[protected]
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Complaint comments 

Comments

Hi Radhan Chand Johal,

We really regret that we acted so callously on your complaint. We just messed up. Although we can't give you your time back, we would still like to do our best to help you out. Please send us an email at [protected]@akosha.org with your ticket number in the subject line and one of our senior team members will get in touch with you.
Despite the face that we try our best to resolve complaints, we are not able to do that for all. Here is a Quora post by our founder which will explain the constraints that we face and what we are doing to overcome them: http://www.quora.com/Is-Akosha-actually-able-to-resolve-consumer-complaints/answ...
Hope you'll understand.

Regards
Online Team
Akosha
Dear Radhan,

We came across your complaint and found that its against Shopclues. Please feel free to contact us at [protected]@akosha.com in case you require any assistance from our end on this. We'd be glad to help you out.

Regards
Online Team
Akosha

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    Pune, Maharashtra
    Maharashtra
    India
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