On 16 Aug 2026, I placed a Grocery Order from Amazon which was delivered on 19 Aug 2026. On receiving the Order, I found out that only a Partial Order was delivered and the Delivery people were also having no clue. I checked my Account and saw that Partia order was cancelled and there was no information available regarding what items were cancelled, how much amount will be refunded and when will it be refunded. They did everything on their own WITHOUT TAKING MY CONSENT or even without informing me and they are not informing me after having done the same. I tried to reach out to Customer Service and they were not at helpful and subjected me to more suffering instead of sorting out their mistakes and just made me make multiple Calls and also redirecting me to other numbers making me remain on hold for long duration. When I expressed my pain to their Representative, they simply DISCONNECTED THE CALL midway so to make me go through their lengthy procedures go once again. This is not all acceptable and I am not going to tolerate this Disrespect and hence this is raised here so that their clarification and justification is duly submitted.
Now they have done a Refund but only a Partial Refund has been done of Rs. 294 whereas the Actual Refund should be more than Rs. 600. Please sort out the issue at the earliest. Was this information helpful? | 
Post your Comment