Amsi Atelier/ Asia Projects — Product not delivered even after taking full payment

Address: 7/1 timber layout, Mysore road, Bangalore Karnataka- 560026

I have placed an order on 12th april and made an advance payment UPI transaction ID:[protected]. They have been lying about the dispatch of the product. According to them the product has been dispatched last Wednesday. When asked for tracking slip they haven’t provided for over a week now. Now when asked for the product again they spoke rudely and not even refunding the money.