I using angel broking app ( my client id is R393041 )from one week from that time I am facing so many problems not even with app I can say "with angel broker" .Due to these problems I have faced too much loss. IN STARTING days I couldn't understand how to arrange proofs of their fraud after some days I got idea of screenshots. When ever I bought option in carry forward and hold for next day that day they changed my profit in loss after close market and not even small change they changed 20 % loss from profit in my position you can see in screenshot
no 1 and 2 off market changes in client position!!! And second proof of their aap fraud is i am selling nifty option with small loss on market rate and that option not closing in my position infect i seen new lots showing in my position that is also with big loss, that time i really frustrated and i decide to hold for next day, may be it will come on small loss but around 3 pm they sold automatically without my order you can see in screenshots no 4, 5and 6 ...My Rs.2.28 lac come down on Rs. 1 lac . I have send lots of mails with screenshots but there is no solution yet . I hope angel broking customer care employees understand my problem and refund me all which I have lost with app fault and without my fault... and I am facing other problem that is I can't withdraw my money from angel broking app when I click on withdrawal money there is showing zero. I hope they will solve this problem also .
Rajni
Angel Broking customer support has been notified about the posted complaint.
Pls see the attachmentDear Team, pls do the needful.
Thanks & Regards
Sukanta Naskar
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On Thu, 20 May, 2021, 3:16 pm Angel Support, wrote:
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Dear Customer,
Please find the below details...
Subject : NSEKRO/0005671/21-22 / I
Reference # : [protected]
Date Created : 20/05/2021 03.16 PM
Interaction History:
Response (20/05/2021 03.16 PM)
Greetings from Angel Broking,
This is with reference to your email in NSE, vide reference no. NSEKRO/0005671/21-22 / I, as per our telephonic conversation and as agreed by you, we will be refunding you Rs. 1, 000/- as a goodwill gesture towards the satisfactory closure of your complaint about the DP charges.
Requesting your acknowledgment on the same, post which we will process the refund.
Regards,
Support Team
Angel Broking Ltd
Dear Team, pls do the needful.
Thanks & Regards
Sukanta Naskar
Hide quoted text
On Thu, 20 May, 2021, 3:16 pm Angel Support, wrote:
Angel Broking Facebook Twitter Youtube linkedin
Dear Customer,
Please find the below details...
Subject : NSEKRO/0005671/21-22 / I
Reference # : [protected]
Date Created : 20/05/2021 03.16 PM
Interaction History:
Response (20/05/2021 03.16 PM)
Greetings from Angel Broking,
This is with reference to your email in NSE, vide reference no. NSEKRO/0005671/21-22 / I, as per our telephonic conversation and as agreed by you, we will be refunding you Rs. 1, 000/- as a goodwill gesture towards the satisfactory closure of your complaint about the DP charges.
Requesting your acknowledgment on the same, post which we will process the refund.
Regards,
Support Team
Angel Broking Ltd
They have wrong infromed
Customer service & representative talking about lyer