Angel Broking Complaints & Reviews

Dear sir/madam,

I have been investing in stock markets for last 2 years in zerodha account. To invest better i have gone through a training program on fundamentals and technical’s under one of your angel broking dealer, bmp business cafe pvt ltd at vijayanagar in bangalore. Mr narendra kumar, during the course forced me to open a account under angel broking or else he denied for any help. On the last day of my course he took a call from my account to show how option trading works, during which he had my password after the completion of the course i joined a job and was busy in it. I had kept amount of rs 1 lakh in angel broking account for building long term shares. But without my notice or authorization mr narendra kumar has traded the full amount and made it zero. Upon talking to him he agreed for his mistake and promised to give me 1 lakh rupees. After 4 months on repeated follow up he gave rs 40, 000, but now he is denying to give the remaining amount. Kindly arrange for the refund, from your dealer, as this is completely fraud and cheating. I have been going through a very tough time as my monthly salary is just rs 20, 000. I need to take care of my home. Waiting for kind action on the same immediately. My user id is m118510.

My client code id A141532 .I called MY rm several time no response from her and then i called the other number they just rotates my call .but didn't give me the right solution .And i called them second time again they rotates my call and one of the agent his name is Anshu call me from his personal number and tell me "haan ab bta".If it continuous one day will come on which the company get shutdown due to these people.or may be this is the way angel broking works.Anshu's mobile number is [protected]..
I'm sharing all the screenshots of how many times i called them and who responded me .
Anshu's mobile number is [protected]
This is my RMs number[protected]

Respected sir / madam,

This is to inform you that i syed basarath a resident of bangalore was contacted by mr hanamant kullur of market mentors bangalore on behalf of angel sub broker mr santosh to open a demat account with angel broking and to trade and generate income from the funds in my demat account.

On the 15th of november i was contacted by mr hanamant kullur on behalf of his partner mr santosh – who happens to be a sub broker of angel broking. He said that his company was helping people earn a steady income from the stock market and that he would set up and manage the funds in my demat account as he was authorised to do so by angel broking. He claimed to have more than 75 clients whose accounts he was handling and was generating a good regular income.

He was aware that i had zero knowledge of the stock market and he assured me that he has been a top stock trader and that he was facilitated by zee tv and was awarded the title of ‘sensex ka sultan’. I trusted his words looking at his website and reviews on google.

On the 20th mr kullur visited me at my residence and opened my demat ac. He also showed me how to transfer the funds from my bank account to the demat. He said that angel would send me my password and he asked me to share it with him once the password is generated.

Now the events unfold as follows:

Since angel broking does not accept payments from the citibank gateway mr hanamant called and gave me details of angel broking’s mumbai mg road bank account and he asked me to rtgs the funds to that account and said it will be transferred to my demat. I did as was instructed and rtgs’ed the funds.

On the 23rd of of november rupees 8, 00, 000.00 [eight lakhs] was reflecting in my demat account.

On the 26th mr hanamant logged in and said he would start trading. I had no idea what he was going to do and he assured me that he knows what to do. At first he sends me two screenshots showing profit and says we are making money.

After market hours i messaged him and asked about the days trade. He did not answer. Later that evening i got an email from angel broking showing the days trade and in that it showed -34, 450. I was confused and so messaged mr kullur again asking him what has happened. I also asked him to clarify why i have been charged rs, 212000 as brokerage over and above the loss of 34, 450. He blamed angel broking saying he has asked for the lowest brokerage and that angel had not changed the brokerage. At this point he also assures me via a whatsapp message that he has spoken to angel broking and has asked them to credit back that 212000 taken as brokerage. He said it will be done in the next two to three days.

On the 27th as usual mr hanamant traded again and when i got the email in the evening it showed -4, 00, 000 odd. I did not understand and i asked hanamant why the ledger balance was so low. He said he had bought some bank nifty at a good price and was holding and was in a good chance to make lots of money to recover the losses of the previous day.

Again i waited hoping that he would be correct on his call and that he was genuine. He kept reassuring me that he knew what he was doing and that he knew there would be a huge profit.

The next day i got to know there was a loss of -5, 04, 069.00. I again messaged and asked him as to why the loss was created and he said angel did not allow him to hold the position and he was forced to exit at a loss. He said that it was nothing to worry and that the brokerage and other things would be refunded by angel broking. At every step he claimed that angel broking was the one to blame.

At this point i was really worried as a huge capital depreciation had occurred and this was my life savings.

Again on the 28th he trades and created another loss of -46, 565.00. At this point i am irritated and i ask him why there is loss after loss and he ends up not replying and after sending 100’s of messages he send a message saying it will all be set right over the next few days.

On the 29th he trades again and loses -19, 027.00. I am at my wits end and i ask him for an explanation. He avoids my messages and blocks all incoming calls. I then changed the trading password and waited for him to call me as he would not be able to access the account.

Meanwhile with all this tension and with a loss of capital of -6, 00, 000.00 i had high bp and developed health complications and was being treated for the same. This has been so traumatic and everytime i enquired mr hanamant kept blaming angel broking and assured me that my money and brokerage would be refunded. I have his messages where he assured me of the same.

I have no idea and was not informed of the positions being bought or held or sold. I have been taken for a ride by your sub broker and his partner and this company called market mentors. I started researching on the internet and i found a lot of info where people have complained about mr hanamant and how he has lost money for a lot of people. He has training classes and sells his knowledge and then makes people open demat accounts and then helps them lose all their money and finally blocks his numbers and avoids the clients.

Mr hanamant has admitted saying he gets huge commissions for opening demat accounts and every time people trade the company gives him 70% of the brokerage. So all in all i as a person have lost more than 6 lakhs and angel broking and its sub brokers are looting and sharing the brokerage.

Sir / madam, i request you to get me justice in this case and please study the transactions and see - even a kid will understand that many of the transactions were done on purpose to lose money. Buying high and selling low. I don't know why a proper stop loss was not utilised and why the trading was unethical.

Waiting to hear from you at the earliest in this regards as i have faith in your grievance system and i know you will do your best to resolve this matter.

Thanking you

Yours faithfully
Syed basarath
Demat uid: snoe1019

Hello,

I have got a call from angel broking asking for opening an account in angel broking. I have submitted the necessary documents (Aadhar, pan card, bank statements - 6months). After opening the account the person named santhosh ([protected]) requested me to deposit an amount and i deposited 20k. He told he is helping customers to do business and will help in that. He collected my clientid and password and by evening i got a message saying he will call next day. He didnt call me till now. The account was opened on nov 30th 2018.
He disconnected his phone and with doubt i logged and see that he has done some kind of transactions and i lost 20k. None of the transactions are shown in website.
Could you please help in returning that money and arresting this guy. I will be filing a police complaint soon. Also i will be filing a case in cyber police to track this guy. He is no more available in phone or whatsapp.

I had opened sub broker and dmat account with Angrl Broking in May 2018. After opening account, I saw their service was horribly poor and nobody guided me to use anything about the software. From there it all started that they never responded for anything at all. So I wanted to cancel my SB account and was behind them for nearly 2 months to cancel my accounted refund my deposit amount 50, 000rupees. They cancelled my Sb account, but it's been6months I am behind them asking for refund. But every time they assure they will refund immediately and it Never happens. I have dealt with and had account few other recently new brokers (Sebi registered ). But I have never such a third class broking company in my entire life. I really wonder how NSE is letting such companies to run this business.

My name: Metilda Raju
Sub broker I'd : MEED
Thane, Mumbai

Hi,

I have opened an account with angel and it was promised that the account would be functional in a day. However there were so many emails and messages for poa inspite of submitting it. Angel executive have collected it from my home. This is finally resolved after so much follow up.

After this now i am facing issue with placing robo order and i have written so many emails but no use. Dealer says to contact technical team and technical team says to contact dealer. Inspite of so many emails and escalation still my query is unresolved and now no one is even responding to my emails.

Client id: diyd18053
Complaint reference number:[protected]

Its a pathetic experience. If angel cannot provide proper support then they should just not open accounts.

My client code was a129928. I had a stock sip on october 29. Which i canceled on november 12. I repeatedly called on your helpline, repeatedly transmitting calls to different helpdesk but they were not told by me how long my hold fund would be relese, please let me know as soon as possible i want my fund today to have my demat account,
Such custom support which is not known, it is a very bad thing! I have been troubled by monday because of angel's customer support.

A/c a129928 maine 29 october ko stock sip kya tha daily basis par. Baad main uss stock sip ko 12 november ko cansel kar diya but mera fund mujhe trade ke liye available nhi karaya jaa rha hai. Knowledge to staff are very poor. Always give false information. They are escaping stating it is software problem. Not correcting their technical issues and giving much troubles to the clients. Customer care and complaints are waste. They will reply to complainants without going to the contentsof complaint. We cannot believe the broking house and cdsl services. All are eye wash only..

A/c c22505 mismatch of actual dmat holdings and holdings in report. Knowledge to staff are very poor. Always give false information. They are escaping stating it is software problem. Not correcting their technical issues and giving much troubles to the clients. Customer care and complaints are waste. They will reply to complainants without going to the contentsof complaint. We cannot believe the broking house and cdsl services. All are eye wash only.

I have joined angel broking pvt ltd as on 9feb 2018 in vaishali branch and there i worked for 6 months and on 12 july 2018 and i have resigned from the company. I have also mailed their 3 times and they have not given me single reply to my mail

I already have completed my exit clearance process with the company on the day but i did not receive my relieving letter till date.

However, i would request you to send my relieving letter and my uan no to my email address as given (Aks. [protected]@gmail.com) or courier to me at m-229 sec -12 pratap vihar ghaziabad
Manish sharma (E 7434)

I opened a demat account some time back and was assigned a rm (Rohan vinayak gupte) who is a dumb and does not know any thing. Then i spoke to nitin from the rm department few days back about changing rm because every time i spoke to rohan, he speak #. He doesn't even know what is e blabbering. I am asking something he will tell something else. So i asked for a manager or supervisor to speak with. And this nitin came on call and mentioned he is the manager/supervisor. I told him to change my rm to some one else because of the above reason, and he said will get that done by the end of the day. And now its been more then a week and that has not been done. So today i call them to inquire about the same and something interesting happened. I spoke to dimple and asked about the change status and she said the change has not been done. So i asked can i talk to the supervisor nitin. Then she said nitin is not a supervision but he just a agent like she is.

This is absolutely not professional. An agent comes on call and address himself as supervisor. Just lying and trying to finish the call just like that. This should be dealt seriously.

Dear sir,
As per above subject,
U wana close your account, because of service issue no one give me proper service.. For opening account your company take follow up after opening account none of response me.. Please arrange any executive to explain about mobile based application otherwise. Because of service issue i'll open demat account on another firm..
Details is as follows
Name - krishnakumar joshi
Client id - k89329

Please give me reply as asap..
Waiting for your positive response..

Why are u running this broking house when u r not able to give services to the clients.

My password got automatically changed.

Sometime i have tried to login then it shows invalid user id password.

& today its a hieght of tollerance, i was trying since morning to reset my password due to same issue that was faced by me last time, i have tried 20 times to reset my password & the same i have not get yet.

Called cust care she metioned that u will get the password within 10 minutes, but the same i have not get yet,

Again i had made a call to cust care ask the reason about this but there was no satisfied reply from them,

Dont know that the national level company doing this kind of nonsence with clients.

Who is going to bear the loss of mine.

& the trades which i want to do today
Who is going to bear all this.

Short it out else i ll escalate the same to upper authority.

I had a commodity account and i got calls from them to start trading again. When i decided to restart and asked them to reduce the commission.. The employee swati singh told will get back since then i followed up with her multiple times and she only sd will get back post talking to her boss. Today she was rude and told me that it's not possible in an unprofessional way. She could have told me earlier or they would not have called me promising the word.
Faizan
[protected]

Please don't open angel broking account. My dear friends because they charged too much of brockarage rates from customers. For 1 lakh 20 thousand (1, 20000) they charged brokerage nearly 4000/- please check the attached document for the reference. And they also scolding money when we deposit to that worst account. Please avoid angel broking. Please use upstox. It is better than others.

"dear client l16289 amt of rs 72728.91 has been transferred to your bank a/c as quarterly payout for commodity segment as mandated by regulatory"
The above msg is sent to me on 8th oct. But the amount is not received till now.. I request u to solve the problems as soon as possible. Or provide me the transaction id.
The said amount has been deducted from my angel ledger balance. Now i cant be able to do any trade.

I had bought vedant ltd stocks in intraday for rs 217, rs 222.5 and i aslo bought 10 shares of the same company as delivery (2 shares at a price of 200 and 8 shares for a price of 203.5). However, in the contract note brokerage for delivery share has been applied on the shares which i had bought in intraday. To simplfy things, brokarage for delivery should have been applied on the shares which i had bought for rs 200 and rs 203.5 instead for the shrares (rs222.5 & rs 217)which i had bought within intraday. I need clearification on this i have alao taken the screenshots. By doing this you are getting more brokerage through me and i am loosing my money
(whatever small amount it may be)

The security holdings are shown incorrectly.

As per the quarterly report etf i hold for below mentioned isin apart from other equity holdings.

Isin = inf733i01010, security code = 533891, quantity holding : 1

Isin = inf732e01102, security code : 590095, holding : 12

The isin inf733i01010 has been transferred by the holding company into isin inf732e01102.

After transfer the holding quantity of the isin - inf732e01102 should have been 13, it is still showing quantity 12 and the original isin - inf733i01010 is still shown as holding quantity 1.

Following up on the issue since may, however there is no correct response has been provided, the support helpline also keeps passing the phone to new extensions. No call backs after promising for the call back. Such an irresponsible behavior. Multiple reminders sent however no response received.

I am bijon roy my mobile no is [protected] have completed all the process to open a trading account to your company on 23 sep 2018 at 7.40am online but still now i do not received any id or password. I have calling your representative mr aniket who help me to open the account several times at yesterday even talked with mr amit but the y always told me that only 30 minuyes required to received the id.

Today nearabout 11.30am mr aniket fwd me tell me that my id is diyd13198 but it will be show invalid after tried to login from my side. I think this id is a fake which was told by mr aniket dutta.

So i request you to kindly help me to send the id and password and others fake matter.

My i'd is s223112. Recently i opened my account with angel broking. But without any info my account was suspended.
I called angel broking many times but there was no good support.

Every time they create service request, route the call to others and hung up. Can someone please help me resolving the issue. I have 10k in account. I want my money back.

I never thought angel broking was fraud and taking account holders money