Anytime Fitness. — Complaint Regarding Non-Issuance of Access Card and Request for Refund

Address: 2nd Floor, Supertech North Eye East Wing, Supertech Capetown, Sector 74, Noida, Uttar Pradesh - 201301.
Website: www.anytimefitness.co.in/gyms/in-1072/noida-uttar-pradesh-201304

Dear Sir/Madam,

I am writing to file a formal complaint regarding a transaction with Anytime Fitness, Noida Sector 74. I made a payment of ₹10, 500 on **11th September 2024** for membership at their gym. However, as of **28th September 2024**, I have not received my access card, despite multiple follow-ups, both in person and over the phone.

On visiting the gym several times, I received no satisfactory response, and today, I was issued a GST invoice dated **28th September 2024**, which does not reflect the actual date of my payment. I believe this to be an attempt to misrepresent the facts. I have attached the payment receipt for your reference.

Due to the inconvenience and unprofessionalism I have experienced, I kindly request a full refund of ₹10, 500.

I trust that you will take the necessary action to resolve this matter promptly.

Thank you for your time and assistance.

Sincerely,
Aman Gupta
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    Anytime Fitness.
    2nd Floor, Supertech North Eye East Wing, Supertech Capetown, Sector 74, Noida, Uttar Pradesh - 201301.
    India
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