Apex Mining & Technology — Material not yet received

My client booked material from Coimbatore to Ankola vide LR no [protected] on 12/12/2023.
The Material Was Lying In Hubli Branch Till 19/12/2023 And After Continue Inquiring Regarding It They will say we will load say many times but material still at Hubli
Till Now We Have Not Recieved It At Ankola, And my business is totally stopped
We SUFFERED The Loss And A Good Customer because of VRL Negligence.
please take strict action against the branch manager whio is concerned.
Please tell them loading my material immediately
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