Apex Water Solutions/ Euro India Services — AMC Payment Discrepancy and Parts Removed

Address: 3/133, Vikas Marg, Delhi – 110092

I paid Rs 11500 on 20 December 2025 through Google Pay for repair service and a 2 year AMC for my KENT Supreme water purifier. The payment transaction shows Amit Singh and APEX WATER SOLUTIONS as the recipient, with UPI ID [protected]@okaxis. However, the service receipt was issued by Euro India Services, 3 133 Vikas Marg Delhi 110092, Job Sheet No 1210. During the service, the technician removed parts from my purifier. When I requested the original removed parts, I was told they would be provided within one week. Despite repeated follow ups, the parts have not been properly returned or accounted for and the AMC service has been delayed. The service was represented as being connected with KENT. I have raised the matter with KENT and the National Consumer Helpline. I request clarification regarding the relationship between Apex Water Solutions, Amit Singh and Euro India Services, and appropriate resolution including refund or fulfilment of the AMC and proper accounting or replacement of the removed parts.