Apgvb — amount debited in my account but not refund

Address:	506252
Website:	BANK

Hai team my name is thirumala rao dubba
I went sbi kioski bank to withdrawall purpus
But there aeps throw 5000 rupees transaction was faild but money not refund in my apgvb so please solve
Aadhar number[protected]
Date 24/08/2017 at evening time
Reference number : [protected]
Mobile number [protected]
Email id dubba. [protected]@gmail.com
I attached slip of transaction that bank