Appgecet Exam Portal — debited rs 1011.8 but there is no refund

When i was applying for the ap pgecet exam, during my first payment it showed the message payment failed but money was debited.
But as on the request, i immediately have done the 2nd payment from another account then the payment was a success.
I didn't get my debited money till now.
So kindly look forward into this situation and take appropriate action sir

Details about my debited cash

Sbidrcard x2989 used for rs1011.80 on11mar20 at70015036 txn#[protected] if not done fwd this sms to [protected]/call[protected]/[protected] to block card

Ecom txn of rs. 1011.8 was made on your account ending with xx0164 on 11/03/20 08:51 at aptonline limited. If txn not done by you, call [protected] or sms adcblock to [protected] to block all digital channel transactions.
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