[Resolved] Aptech Global Immigration Services — immigration
New Delhi, New Delhi District, Delhi, India
Paparamjit jonah on Jan 19, 2019
I had applied for canada permanent residency from aptech global immigration services pvt ltd.in new delhi june'18. The review from aptech was given positive after the evaluation. I had one query on claiming points towards blood relation in canada, based on their assurance and constant pressure from their marketing team i paid 70000 to proceed further. The agreement had many clause which i were not told to me by them but i knew my money is stuck, in fact i spoke to the marketing person ms. Ravneet to withdraw my case but she kept convincing me that this is my last chance and i should not let it go and i was so desperate to go. I have several mails regarding the issue of blood relation. After i signed the agreement the new person came to picture ms. Pinky. I kept chasing her for the format of letter which can get 5 points (Aptech in the review form has given 67 points to me, which is minimum requirement to go on pr), it means if i loose one point also my eligibility goes down. Finally ms. Pinky informs me that i can not get 5 points towards the blood relation as i do not have proper documents to support it. (Before paying the money i had shared all the documents to them and told them that i do not have any other document) during this time they kept telling me to sit ielts (As per the report i had to score 8, 7, 7, 7) but i got 6, 6.5, 7, 7. They told me to re appear for the ielts but i kept asking them why should i re appear because i knew i was not getting 5 points towards blood relation. And finally when i got my eca report, the points i scored was 19 towards my qualification but in their report they had given 21 points. I had clearly stated that i had done 2 years pass course. When asked them for refund they said it is clearly written in the agreement that if any rule change they are not responsible.in fact i told them for deductions also.
I lodged a case on them on consumerhelpline and after a month they agreed for refund me 20, 000/- only. I have been sending them mails and they are not replying.
Please do not go through this agency
Call me for further help in this regdrs
Mail me at [email protected]
Complaint marked as Resolved Mar 29, 2019
The company is committing to provide me with refund of 20, 000/- with in 90 days from now.
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