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DO NOT BUY: A Masterclass in Corporate Theft and Deceit
This isn't just a bad product; it's a calculated scam. I was foolish enough to purchase two of these machines, and my experience has been nothing short of a nightmare. If you are considering buying anything from this company, stop. Read this, and save yourself the money, time, and sanity they are so eager to steal from you.
From my home in Kochin, Kerala, I've had to deal with a relentless cycle of malfunctions. One machine had to be replaced twice. The core of the problem, time and again, is the laughably fragile sensor controller. It's designed to fail, and fail it does.
But here is where the true evil of this company's business model reveals itself.
Curious about the constant failures, I opened the sensor controller myself. What I found was disgusting. The "complex" piece of machinery they charge a fortune to replace is powered by a simple 1.5V battery—the kind you'd find in a cheap toy.
This is the scam:
Engineered to Fail: They seal this cheap battery inside the unit, making it impossible for a customer to replace. It's a deliberate act of planned obsolescence.
Extortionate Service: When the battery inevitably dies, you have no choice but to call their "service" team. They won't just replace the battery; they force you to buy an entire new sensor controller at an exorbitant, predatory price.
A Cycle of Theft: This isn't a one-time repair. It's a subscription to being robbed every two to three years. They have built a business model around a defect.
As you can see from the photo, if they allowed customers to perform this simple, 5-rupee battery change, the problem would be solved. But they don't. They would rather hold you hostage. This isn't bad design; it's a malicious, anti-consumer strategy designed to bleed you dry.
The service is abysmal because you are not a customer to them; you are a mark. They are not selling a product; they are selling a problem that they can charge you to "fix" again and again.
Do not walk away from this product, RUN. This company is not just unprofessional; they are fundamentally dishonest. They are cheating customers with a smile on their face and a hand in your pocket. Let my financial loss and immense frustration be your warning. Avoid them like the plague. You will be glad you did.
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