Archana Arjun Kale — Simplilearn worst service-exam voucher expired due to miscommunication from simplilearn

Address: D/5 MAYURESH SOCIETY,PLOT NO 65 MAHADA COLONY

Website: lms.simplilearn.com/dashboard

I hope this message finds you well. I am writing to express my extreme dissatisfaction with the ongoing lack of response to my previous emails. For the past several weeks, I have been trying to reach out regarding an issue, yet I have received no follow-up or support from your team.

The lack of communication and attention is completely unacceptable, and I am extremely frustrated with the level of service I have experienced. It is disappointing that such a well-known platform is providing such poor customer support. I have lost trust in Simplilearn’s ability to handle customer issues in a timely and efficient manner.

Given this experience, I will not be recommending Simplilearn to anyone, nor will I consider taking any further courses with your platform. It is clear to me that the service and support provided by Simplilearn are inadequate, and I can no longer justify being a customer.

I request an immediate response and resolution to this matter. If I do not receive a response within the next 48 hours, I will be forced to escalate the matter and consider alternative courses of action.

Please take this matter seriously and provide the support I deserve.
I am writing once again regarding the unresolved issue I have been experiencing with Simplilearn. Despite your earlier responses and the promises of further follow-up, I have received no meaningful resolution or assistance. The repeated standard responses are not addressing the core issue, and I am growing increasingly frustrated with the lack of progress.

I have been patient and have followed up multiple times, but the continued delays and lack of communication from your team are completely unacceptable. As per your previous email, I was informed that Abdulla Fazil would contact me within 24-48 hours, but I have yet to hear from him.

At this point, I am requesting an immediate escalation to a higher level of support. Please provide me with the escalation matrix and the contact details for someone in your management team who can directly address this matter and resolve it without further delays. If I do not hear from you within the next 48 hours, I will be forced to escalate this matter formally through all available channels.

I expect swift and effective action on this issue. Thank you for your immediate attention to this matter, and I look forward to hearing from you soon.