| Address: | AUTOMARK MOTORS PVT LTD (Dealer of VW) VADODARA GUJARAT, (Mr Ashvin Mali - 9512032077) |
We have VW Ameo with vehicle registration number GJ-16-CB-0979, said vehicle is met with an accident & we kept such vehicle in AUTOMARK MOTORS PVT LTD, Vadodara, We have Comprehensive coverage policy of BAJAJ ALLIANG General Insurance Co.
--- As per given assessment by Insurance company Surveyor, AUTOMARK body shop team taken excess charge of Rs 1500/- (Incl GST) in labor in RR Cutting welding (Sr No-1 in attached Performa Invoice)
--- Also as per VW company paint schedule condition number - 05, dealer should support panel Insurance partner for salvage deduction of 5% in total spare parts Invoice value, means 5% salvage cost should be bare by dealer (PFA VW paint scheduled condition No - 05 for your better understanding) but AUTOMARK deviate such guideline of VW company & salvage amount of Rs 2800/- recovered from us, , ,
WE ALREADY REGISTERED COMPAINT TO CUSTOMER CARE OF VW, COMPLAINT NUMBER GIVEN BUT NOBODY RESPONDING TO US,
Date: 2/1/2024
Complaint No.: CCR15296960
VIN No.: MEXB17605HT122876
Name of Customer: Arjun Patel
Dealership Name: Volkswagen Vadodara
Dealership Location: Vadodara
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