Avenue India Pvt Ltd — Two way courier fee

Kindly refer to Transaction ID
IGANAZWSU5 and Bank ID[protected]
(SBI) where an amount of ₹3122 was transferred for availing the Two way courier facility for our Canadian Visa on 21/02/2022.I was told by your Customer care people that instead of transferring this amount to VFS DELHI it got transferred to VFS MUMBAI. This led to another trnsfer of Courier fee in your account by us.Subsequently, I requested to refund the amount sent earlier. It is more than 2 months that no action has been taken from your side to do the needful. Our details are as under
App.no.1.
Mrs. Abha Gupta
App no.V[protected]
UCI.[protected]
App.no.2.
Dr.S.C.Gupta
App. no.V33103208
UCI[protected]
I would like to request you to kindly arrange the refund of amount mentioned at the earliest possible.
Thanks.