Bagitme — Received a different Product

Website:bagitme.in

My mother had placed an order on your website for the following product on 2nd October, 2021:
'WARDROBE ORGANIZER STORAGE BOXES (PACK OF 6)'
order no. 1346

The product shown in the company video and photos is shown the photo (1) attached.

We received our order yesterday. The product we received is not at all like the one shown on your website. The photo of the same is attached (2).

I want the order to be replaced with the actual product (as shown in your videos and photos), or the full amount of Rs. 1000/- must be refunded.
Received a different product | Complaints email id does not exist
+2 photos
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Comments

I had ordered 6+6 bags on bagitme site. But I had received 3 bags in place of 6+6 bags and the material of the bags are very cheap. and there has been no option for returning the bags.
I had ordered 6+6bags on behitme.in site but l had received 6begs in place of 6+6 bags and the material of the bags are very cheap.and returning the bags.
I have ordered polka storage box buy 6 get 6 free but I received only 6 and their quality n size is so low I want to refund this parcel
I had ordered 6+6 bags on bagitme site. But I had received 3 bags in place of 6+6 bags and the material of the bags are very cheap, small in size & no supporting steel stand and there has been no option for returning the bags. Please arrange to return it.

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