| Address: BAJAJ FINSERV, PUNE MAHARASHTRA |
| Website: Bajajfinserv.in |
I availed OD Facility offered by Bajaj Finance on 30/12/2019 for Rs.5.00 (Five) Lakhs in addition to Rs.4999/- as processing fees.
Till today I've paid each and every installment without fail. Due to certain medical emergency in the family I defaulted one EMI of Rs.11882/- in December 2021 i.e. after two years and paid the same with fines, extra charges levied amounting to Rs.14000/-. The issue was resolved.
Due to some problem one EMI for January 2022 was defaulted which I am paying today along with extra charges levied by Bajaj Finance amounting to Rs.13193/-.
But, in this process one person identifying himself as Bajaj Finance Representative named Mr. Shubham Phand Mobile No.[protected] is continuously calling me day and night and harassing me. I am receiving calls late night at 11:40 p.m. also. I believe the time of calling customers may be between 10:00 a.m. to 6:00 p.m.
He has sent 04 to 05 rowdy type people who are entering the house premises unauthorisedly, pasting notice on my door in spite of my residence having a letter box on the entry gate.
He has hacked my family member’s mobile numbers, my mobile number, threatening me of dire consequences, threatening my family, visiting my Office and trying to defame me, serving a bogus printout of notice, which the office doesn't know. He is continuously calling lady family members and using abusive and threatening language.
He has taken photographs of my two-wheelers, four-wheeler. He has inserted some fake notice of Bajaj Finserv without any Number, Company seal, and signature of authorized person, no legal notice from Advocate of Bajaj or no legal notice from Bajaj Finserv.
He is tracking my location and every movement of myself and my family members.
His associates I don't know who they are. They are continuously calling me and harassing me. They have bribed one of the security guard of our Colony who is giving them information about our movements and they are tracking our movements. I don't know whether he is really Bajaj Finserv's Employee or he in the business of collecting information of family members, kidnapping them and demanding extortion money under the mask of Bajaj Finserv's Representative.
Hence, I request Bajaj Finserv, Reserve Bank of India, Govt. of India Authorities to take this matter seriously and take severe action against these people.
Bajaj Finance should verify the background of people before employing them whether they are Goons, criminals, or working with some anti-social elements under the mask of Recovery Agents of Bajaj Finserv.
I appeal to Bajaj Finserv, RBI and respective Authorities involved to take serious action against Bajaj Finance and the people harassing me.
This is my first complaint against recovery/collection agent to my lending company Bajaj Finserv Ltd.
I am looking forward for reply and resolution on this matter from Bajaj Finserv Ltd. on urgent basis. If it’s not done in due time, I will be compelled to approach Banking Ombudsman, Reserve Bank of India, New Delhi, all Media channels and other government departments as the security of my family’s and my life is in danger.
Thanks,
YASHWANT PATOLE
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