| Website: www.bajajlifeinsurance.com |
Writing this out of sheer frustration over Bajaj Allianz Life Insurances complete failure to process the maturity claim for my mother(Policy No. [protected]).
The maturity date was in February 2026. Despite us fulfilling every requirement, including updating the email address per their instructions, completing digital KYC, and submitting verified HDFC bank details, they have continuously stalled the payout.
To make matters worse, their customer care claimed on email that a cheque was issued and dispatched. However, official tracking from India Post confirms that the item was NEVER dispatched. They lied on email to cover up internal dispatch failures.
We have faced months of harassment and non-responsiveness across multiple Service Requests[protected],[protected],[protected],[protected],[protected]. This matter is now escalated to the IRDAI Bima Bharosa portal, the Insurance Ombudsman(OIO Kolkata), and the Consumer Commission.
Avoid Bajaj Allianz Life if you expect timely service or honest communication regarding your hard-earned money. Was this information helpful? | 
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