Banasthali Vidyapith, Rajasthan — Refund money.

I joined the university on 9th October and cancelled my admission on 26th November, 2021. I was told I would be refunded 50%; despite of that I was refunded Rs 14, 250 after paying Rs 79750. LIKE WHAT??? But according to UGC GUIDELINES "CANCELLATION/WITHDRAWAL OF ADMISSION UP TO 31ST DECEMBER, 2021 THE ENTIRE FEE COLLECTED FROM THE STUDENT SHOULD BE REFUNDED IN FULL AFTER DEDUCTING NOT MORE THAN RS 1000 AS PROCESSING FEE!!!"
PLEASE LOOK INTO THE MATTER. CAN'T TOLERATE SUCH BEHAVIOR. I WAS trying to call the accounts department constantly but they are ignoring my call & emails.