Bangalore Traffic Police — Wrong Challan by the Traffic Police - A/31/1248/66031

Hi,

My scooter was wrongly towed by the Mico Layout Traffic Police Station on 19th September 2021.

When I asked for the reason for towing, I was told that I had parked my scooter at the "footpath". I asked them the photograph of my vehicle on the footpath. While checking the photograph, it was found that my vehicle was not parked at the footpath.

After that I asked them that I want to file a complaint against it, to which no one helped me. They told me to talk to their Traffic Officer. I had to wait more than half an hour for him to come. (contrarily my scooter was towed within a few minutes, I had parked)

Next reason they provided was that it is a "No Parking Area", to which I replied that there was no board of No parking at all. They took me to that area, wherein we found that the No Parking board was present but its face was towards the footpath, thus no one was able to see that there is even a board. (I have attached two images for your reference, showcasing the No Parking Board.)

I asked the towing people how will anyone see that there is a board when its towards the footpath and not towards the road. They obliged that their was a mistake from there side.

Third reason they gave me that parking is not allowed at the Main road, so on that they booked a challan amounting to Rs. 1178.00.

I even asked the Traffic Officer for the rules to which he said check on "Google". While searching on google I dint find any such rule. I even asked them to provide a rule book/guidelines related to towing so that I can follow it in future, to which no one helped me. They simply kept on saying check google.

I even asked them to let me file a complain, to which no one helped me. They kept on threating to increase the challan if I don't pay the amount.
I am filing the complain here as I request for help against such acts.
I felt I was harassed for no reason. Further, we also should have some basic rules or guidelines to the general public related to towing of vehicle so that such acts can be stopped, as public awareness is very less related to this topic.

I further request for refund for the the challan which I had to pay to get my scooter back and I want to file a complaint against those towing people and traffic officer for a harassment case.

My Challan No. is A/31/1248/66031, amounting to Rs.1178/-
I hope a complaint can be filed here, if not please let me know where exactly I can do it.

Regards,
Rishav