Bangalore University — Bangalore University Not received degree certificate

I am trying to get my convocation and degree certificate from 2005, but the university is not responding or communicating.

I have paid three times for the same convocation free till now but still I am waiting for my degree certificate (fees paid for 2005, 55th and 56th convocation).

I have submitted my application with PDF for 56th convocation as latest again, but now still no response from the same university.

Requesting Bangalore University to save some face and please provide my long due degree certificate.
REG: 99RSSCA025