Bangalore University — Cost management in B.com

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Bangalore University kingeri ( commerce department)

I have written exam but it has appeared as absent in cost management in 6th sem in 2020. I have gone to my college but they're not helping me out. Even I have gone to Bangalore University in kingeri (mysore road)for 9 to 10 times even are not supporting and helping me out, but once they said by checking their system that I have scored 58 out of 70. Why they're are not marking that in marks card.plz do need full I'm struggling out very much.